Comprehensive Privacy Notice.
Last updated April, 2018

We are committed to protecting your privacy and safeguarding your personal information, as well as to exceed your expectations through the products and services that we offer; therefore, we adhere to the principles of privacy and personal information protections established by law.

This Privacy Notice will explain i) how we collect information; ii) how we use the information; iii) with whom and why we may share the information, and iv) your options to limit the use of your information.

1. Scope.

This Privacy Notice applies to all the companies that are part of Unlimited Vacation Club, including all the authorized and affiliated companies and its subsidiaries.

2. Information UVC collected by UVC.

Unlimited Vacation Club collects information from clients and members, also from people visiting our website; this information is used to provide a better quality service, data and directly personally identifiably information, such as: i) name, ii) address, iii) birth date, iv) occupation, v) telephone number (s), vi) gender, vii) email address, vii) credit card information, ix) signature, x) Federal Taxpayer Registry (RFC), xi) information about your service needs and/or special requests, for example: preferences for Hotels, room type, leisure activities expense and travel consumer habits, etc. (the “Personal Data”). Unlimited Vacation Club does not collect Sensitive Personal Data.

3. Purposes.

We use the information we collect from you, to provide the services you request and to process and conclude every one of your transactions, such as: a) Complete reservation requests; b) Reservation and purchase of services; c) Payment of services, monthly installments and/or fees. UVC does not request additional information unless it is absolutely necessary. The following are other reasons for collecting your information:

  1. Sharing communications, surveys, special offers and promotions and
  2. Communications and service offers provided by third parties.

If you do not wish that your personal data is used for these additional reasons, please let us know. Your refusal to authorize the use of your personal data for these additional purposes will not prevent us from providing the requested or contracted service or product.

4. Advertising and Marketing.

You may choose to opt-out of email communications for surveys, information, emails advertising promotions, products and services of Unlimited Vacation Club or its affiliates at any time; through our website or contacting us directly at our Member Services and Reservation Center.

5. Transfer of Personal Data.

While processing your personal data and/or providing a service and/or selling an Unlimited Vacation Club product, it may be required to transfer your personal data to companies affiliated or subsidiary of Unlimited Vacation Club or to other service providers within or outside Mexico (the “Third Parties”). These Third Parties are ruled by personal data requirements and protection norms similar to this policy.

Unlimited Vacation Club may share your information with Third Parties only in the following instances:

  1. When we have your express consent;
  2. When a service provider requires said information in order to provide the services requested by you;
  3. In the event of Unlimited Vacation Club Company merger;
  4. To comply with a legal requirement, court order or citation;
  5. In case of emergency, to safeguard our identity, health, life and/or property.

Protection of your personal data by the Third Parties will be subject to the applicable policies, laws and regulations.

6. Transfer of Personal Data Abroad.

Due to the nature of Unlimited Vacation Club, at some instances it will be required to transfer your personal data to other companies within the corporate group, to providers, collection gents, operations center, data processing centers or service providers which may reside in countries different than yours.

Thus, Unlimited Vacation Club will take the necessary measurements to guarantee that your personal data is protected and treated in conformity with our established policy.

7. Access, Rectification, Cancellation and Opposition to use Personal Data.

If for any reason you wish to know the Personal Data we have collected from You, what and how we use it, or, if you wish to correct, update, complete or even delete your Personal Data from our database, as long as it is permitted by law and/or in compliance to a court order; contact our Member Services and Reservation Center to request access, rectification, cancellation or opposition to use your Personal Data.

The contact information for our Member Services and Reservation Center is located at the end of this Privacy Notice.

Not until you request the elimination of your Personal Data, Unlimited Vacation Club may store the information for the time considered convenient in order to, if necessary, provide a better quality service or, to have the tools for a legal defense if needed.

8. Revocation of Consent.

You can revoke the consent that, if appropriate, you conceded to us for treating your Personal Data. However, it is important to understand that not in all cases we will be able to immediately attend your request or stop using the information, as it may be possible that for any legal obligation we will require to continue treating your personal information. Also, you must consider that, in certain instances, the revoking of your consent implies that, we will not be able to provide the service requested by you, or the termination of the business relationship with us.

Please contact our Member Services and Reservation Center to find out about the process and requirements to revoke your consent, contact information is provided at the end of this Privacy Notice.

9. Web Site Security.

Due to the Internet nature, Unlimited Vacation Club is unable to guarantee the security within or outside of this Web Site; nonetheless, we have implemented security measures to protect your Personal Data against unlawful use; accidents and situations out of our control.

To accomplish this, we have installed security firewalls, controls, coding and certificates.

10. Use of Cookies.

This Web Site uses cookies, invisible pixels or web beacons to collect information about the way this Web Site is used.

A “cookie” is a small text file found in your browser and resides in your hard drive, which will identify you every time you visit the Web Site.

Cookies were designed to save time, by keeping record of your browsing history, as well as recognizing your service preferences for future visits to the Web Site, record of your login information, names and dates amongst others.

Once you leave the Web Site, Unlimited Vacation Club cookies stop working in your server.

If you wish to delete the Unlimited Vacation Club cookies in the Web Site, you may set up the configuration directly in your web browser, in order for this to accept or ban cookies from any website. For more specific details about cookies and your web browser, contact your internet provider or manufacturer.

Invisible pixel or web beacon is a marker used to indicate the number of visitors in a Web Site. This information is used by Unlimited Vacation Club to analyze how the Web Site is being used, how many visitors it has and, also to verify if the marketing programs are working.

11. External Links.

Due to the nature of the products and services offered by Unlimited Vacation Club and to facilitate access, our Web Site includes links to third party’s websites, generally of service providers and/or affiliated companies. Nevertheless, Unlimited Vacation Club is not responsible for the collection, use and treatment of the data that may be collected in those external links.

12. Service Center.

Questions or comments regarding this Privacy Notice, and to allow, rectify, cancel or request the elimination of your Personal Data, please contact us by e-mail:

13. Updates.

This Privacy Notice may be modified from time to time in compliance to the applicable laws or, in order to make it easier to understand for our clients, partners and third parties, also to cover the requirements of Unlimited Vacation Club.