• Holistic Spa Cabin
  • Hacienda Suite
  • Swimout suites at night
  • Swimout suites during day
  • Preferred Club Deluxe Swim-Out Garden View
  • Main pool
  • Preferred Club Honeymoon Suite
  • Premium Junior Garden View Suite
  • Deluxe Garden View
  • Deluxe Double Ocean View
  • Junior Suite Ocean View
  • Junior Suite Garden View
  • Junior Suite bathroom
  • Preferred Club Presidential Suite living area
  • The Lounge Bar
  • Jungle spa cabin
  • Oceanfront cabin
  • Rainforest spa cabin
  • Pool at sunset
  • Coco Cafe smoothie bar
  • Portofino wine cellar

Visit Dreams Tulum Resort & Spa, a AAA Four Diamond resort nestled along a sugar white-sand beach, boasting Mexican Colonial architecture. Relax in 432 spacious rooms & suites with private terraces. The Unlimited-Luxury® experience begins with luxury amenities, including 24-hour room service. Gourmet cuisine and unlimited top-shelf spirits are served at nine dining options and seven bars & lounges. Savor dining and entertainment at nearby resorts with the Sip, Savor & See Dining Experience. Relax by the pools or partake in land or water activities during the day. Enjoy the Dreams Spa by Pevonia® while the kids play at the Explorer’s Club. At night, exciting entertainment awaits. The Unlimited-Luxury® experience continues with Unlimited Connectivity, offering free Wi-Fi and international calling to the U.S., Canada and Mexico. If you’d like to explore Tulum, the ancient Mayan ruins and the cultural town with great shopping and restaurants are just a 5 short minutes away from the resort.

Resort Features
  • Completely secluded on a sugar white sand beach stretching for miles
  • Considered an eco-friendly resort with an impressive 44-acre garden landscape of over 5,000 indigenous plants from around the region
  • Ideally situated within close proximity to the historic ruins of Tulum and eco-adventure park of Xel-Ha
  • 432 well-appointed rooms and suites, along with 222 newly renovated suites and rooms in 2013, boasting contemporary Mexican décor and spacious marble bathrooms, along with a brand-new Swimout section that grants guests with direct access to a pool right from their private terrace
  • A unique, traditional Spanish-style wedding chapel providing wedding couples with catholic ceremonies
  • Exciting Mayan-themed Explorer’s Club for kids ages 3-12, complete with fountains, rock climbing wall, internet center, game room and more
  • World-class Dreams Spa by Pevonia® with over 12 interior cabins, a spectacular jungle cabin, Temazcal ritual service and 5 exterior Palapas overlooking the Caribbean Sea
  • Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more!
Unlimited-Luxury®
Unlimited-Luxury® where everything is included:
  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities
  • Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines with Unlimited Connectivity.  The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more!*
 
Unlimited-Luxury® for couples and couples with children.
 
 
*Available at select resorts.
Points of Interest

DESTINATION INFORMATION

Along with being home to the world’s second largest barrier reef and being in close proximity to underground rivers, caves and jungles, the city of Tulum is also near the historic Mayan ruins of Coba, Xel-ha, Chichen-Itza, Playa Del Carmen and a short ferry ride to Cozumel. Our travel desk can help you arrange a tour, rent a car or help with other arrangements.

Local points of interest:

Downtown Tulum – Travel only minutes away from Dreams Tulum and you’ll discover downtown Tulum. Enjoy a variety of restaurants and cafes, exciting bars and nightlife, shopping, activities and public beaches. Events are happening throughout the year to celebrate international and Mexican holidays!

Eco-Adventure Attractions at Xel-Ha – Located a short distance from the resort, enjoy this aquatic adventure through lagoons and caves while taking in the ancient Mayan culture including intact artifacts of the past.

Tulum Mayan Ruins – These ruins located in the one of the most important cities during its time, are among the most popular sites to visit including ancient artifacts, pyramids, a beach and breathtaking views of Caribbean Sea from cliff-top.

Tours to Cenotes – See two of the most magnificent Cenotes, or underground rivers or lakes, nearby. Dos Ojos is 10 minutes to the north and Gran Cenote 10 minutes west going to Coba.

Coba Mayan Ruins – Coba is located deep in the jungle and boasts the tallest pyramid in the Yucatan peninsula.

Chichen-Itza Mayan Ruins – These Mayan ruins include several restored ancient structures, pyramids and excellent views of Chichén Itzá. Chichén Itzá is one of the most impressive of all the Mayan Ruins, named as one of the 7 wonders of the world. The pyramid and other historical ruins are located in the middle of the jungle and are part of an extensive tour of the area.

Kohunlich – Best known for its Pyramid of the Masks, one of the oldest structures built before 500 AD.

X-Caret Eco-Archeological Theme Park – Learn about the Mayan culture and enjoy several family activities at this ecological/archaeological theme park.

Cozumel – Take a Ferry from Playa del Carmen to this island which is a tourist destination for scuba diving and snorkeling.

Resort Map
Accomodations

Our 432 elegant guest rooms and suites provide luxurious amenities that you’d picture in your wildest dreams. These rooms and suites are spacious and offer well-appointed bathrooms, living areas, private terraces or balconies and gorgeous views of the lush resort gardens or the crystal-clear Caribbean Sea. Swimout rooms and suites provide an even higher level of luxury, as they grant guests with access to a swimming pool right from their terrace. The all-new Adults-Only rooms and suites are available in a secluded garden section of the resort for adults who want a peaceful getaway.

 

ALL GUEST ROOMS & SUITES OFFER THE FOLLOWING AMENITIES:

  • One king bed or two double beds
  • Marble floors
  • Scale
  • Hair dryer
  • 24-hour room service
  • Air-conditioning with in-room climate control
  • Direct dial telephone with workstation
  • Daily refreshed mini-bar with beer, juices, soft drinks and bottled water
  • Electronic in-room safe
  • Concierge service, located by the lobby
  • Electric outlet voltage: 110
  • Private, furnished patio or balcony
  • Vanity mirror
  • Marble bathrooms (some with shower and Jacuzzi)
  • Bathrobes and slippers
  • Twice daily maid service
  • 42” cable TV minimum with HD channels available
  • Ceiling fan
  • DVD/CD players
  • iPod docking stations
  • Coffee and tea maker
  • Iron and ironing board
  • Unlimited Connectivity

* Additional costs may apply.

 

ROOM CATEGORY DESCRIPTIONS:

Deluxe Garden View | 451 ft² / 42 m²

Standard room has contemporary Mexican décor. In addition to all of the above amenities this room offers, a king size bed or two double beds, bathroom with shower, garden view, private balcony or terrace with hammock. Located in the 10th building* of rooms and built in the shape of haciendas centering the beautiful, lush gardens.

Max occupancy (1 king bed): 2 adults and 1 child

Max occupancy (2 double beds): 2 adults and 2 children

Deluxe Garden View (Adults Only Section) | 451 ft² / 42 m²

This room boasts contemporary Mexican décor in a brand new Adults-Only section of the resort. In addition to all of the above amenities this room offers, a king size bed or two double beds, bathroom with shower, private balcony or terrace with hammock. Adults can enjoy a quaint section of the resort with views of the beautiful, lush gardens.

Max occupancy: 3 adults

Deluxe Ocean View | 451 ft² / 42 m²

In addition to all of the above amenities, this standard room offers contemporary Mexican décor, a king bed or two double beds, bathroom with bath tub, ocean view and private balcony with hammock (except the 3rd floor rooms). Located in the 15th building* of rooms, the most secluded section of the resort, and provides an impeccable view of the Caribbean Sea.

Max occupancy (1 king bed): 2 adults and 1 child

Max occupancy (2 double beds): 2 adults and 2 children

Junior Suite Garden View | 515 ft² / 48 m²

This room offers contemporary Mexican décor. In addition to all of the above amenities this room offers, a king bed and a separate area with a sofa, bathroom with bathtub, garden view and private balcony or terrace with hammock. Located in the 10th building* of rooms built in the shape of the old haciendas centering the beautiful, lush gardens.

Max occupancy: 2 adults and 1 child

Junior Suite Garden View (Adults Only Section) | 515 ft² / 48 m²

This suite boasts contemporary Mexican décor in a brand new Adults-Only section of the resort. In addition to all of the above amenities this room offers a king bed and a separate area with a sofa, bathroom with bathtub, garden view and private balcony or terrace with hammock. Adults can enjoy a quaint section of the resort with views of the beautiful, lush gardens.

Max occupancy: 2 adults

Junior Suite Ocean View | 515 ft² / 48 m²

In addition to all of the above amenities, this Junior Suite offers contemporary Mexican décor, a king bed and separate area with a sofa, bathroom with bath tub, double sink, ocean view and private balcony or terrace with hammock (except for 3rd floor rooms). Located in the 15th building* of rooms combines the old modern décor with the view of the Caribbean sea also located in the most secluded part of the resort.

Max occupancy: 2 adults and 1 child

Premium Junior Suite Garden View | 547 ft² / 51 m²

In addition to the all of the above amenities, this room offers contemporary decor, king bed or two double beds, separate living area with a sofa, marble bathroom with shower and Jacuzzi bath tub, telephone extension in the bathroom, double sink and a garden view. Located in the 15th B, C and E buildings* of rooms spanning over three separate floors. Close proximity to the main lobby as well as the restaurant area and faces the main fountains.

Max occupancy (1 king bed): 2 adults and 1 child

Max occupancy (2 double beds): 2 adults and 2 children

Premium Junior Suite Ocean View | 547 ft² / 51 m²

In addition to all of the above amenities this room offers contemporary decor, a king bed or two double beds, separate living area with a sofa, marble bathroom with shower and Jacuzzi bath tub, double sink, ocean view, secrets box for private room service, and telephone extension in the bathroom and private balcony or terrace.

Max occupancy (1 king bed): 2 adults and 1 child

Max occupancy (2 double beds): 2 adults and 2 children

 

PREFERRED CLUB

All Preferred Club suites offer the following additional amenities and services:

  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Private Preferred Club Lounge
  • Bar area in lounge
  • Indoor Jacuzzi (select rooms) and double vanity sink
  • Separate living area
  • Upgraded mini-bar service and bath amenities
  • Complimentary computer access in Preferred Club Lounge
  • Pillow Menu
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts & fine liquors in the lounge
  • Complimentary newspaper in room every day (English and Spanish)
  • Pool bar service from 4 p.m. – 7 p.m. (Exclusive to guests staying in Swimout rooms & suites)

 

PREFERRED CLUB ROOM CATEGORY DESCRIPTIONS:

Preferred Club Junior Suite Ocean Front | 547 ft² / 51 m²

In addition to all of the above amenities this Junior Suite offers contemporary decor, king bed, separate living area with sofa, marble bathroom with shower and Jacuzzi bath tub, double sink, secrets box for private room service, and telephone extension in the bathroom, private concierge service, ocean front views, private balcony or terrace. These rooms are located in the 15th A and F building* of rooms facing the pool and beach. This section is next to the main plaza and restaurant area.

Max occupancy (1 king bed): 2 adults and 1 child

Max occupancy (2 double beds): 2 adults and 2 children

Preferred Club Deluxe Garden Swimout | 451 ft² / 42 m²

In addition to all of the above amenities this room offers contemporary decor, king or two double beds, marble bathroom, double sink, private terrace and a beautiful direct swim-out access to a refreshing swimming pool that flows to each private patio. Located in the 10th (A) building* of rooms and built in the shape of the old haciendas centering the garden and plaza with a fountain and benches creating a sense of old México. Bar service by the pools will be available between 4pm and 7pm daily.

Max occupancy (1 king bed): 2 adults and 1 child

Max occupancy (2 double beds): 2 adults and 2 children

Preferred Club Deluxe Garden Swimout (Adults Only Section) | 451 ft² / 42 m²

This room in the adults-only section boasts contemporary decor, king or two double beds, bathroom, double sink, private terrace and a beautiful direct swim-out access to a refreshing swimming pool that flows to each private patio. Located in the 10th (C) building* of rooms and centered on the beautiful, lush gardens. Built in the shape of old haciendas centering the garden and plaza with a fountain and benches creating a sense of old México. Bar service by the pools will be available between 4pm and 7pm daily.

Max occupancy: 2 adults

Preferred Club Junior Suite Garden Swimout | 515 ft² / 48 m²

In addition to all of the above amenities this room offers, a king bed and a separate area with two sofas, bathroom, double sink, garden view and private balcony or terrace with terrace and a beautiful direct swim-out access to a refreshing swimming pool that flows to each private patio. Located in the 10th (A) building* of rooms and built in the shape of the old haciendas centering the garden and plaza with a fountain and benches creating a sense of old México. Bar service by the pools will be available between 4pm and 7pm daily.

Max occupancy: 2 adults and 1 child

Preferred Club Junior Suite Garden Swimout (Adults Only Section) | 515 ft² / 48 m²

This room in the adults-only section boasts a king bed and a separate area with two sofas, bathroom, double sink, garden view and private balcony or terrace with terrace and a beautiful direct swim-out access to a refreshing swimming pool that flows to each private patio. Located in the 10th (C) building* of rooms and centered on the beautiful, lush gardens. Built in the shape of the old haciendas centering the garden and plaza with a fountain and benches creating a sense of old México. Bar service by the pools will be available between 4pm and 7pm daily.

Max occupancy: 2 adults

Hacienda Preferred Club Suite | 623 ft² / 58 m²

In addition to all of the above amenities this Hacienda Suite, wood floors and contemporary décor, a king bed, bathroom with shower and Jacuzzi bathtub, private concierge service and partial ocean view. These suites are located in the 14th building* of rooms, ideally above the Coco Café and the preferred club, next to the main plaza and restaurant area.

Max occupancy: 2 adults and 1 child

Preferred Club Honeymoon Suite Ocean View | 627 ft² / 60 m²

In addition to all of the above amenities this Preferred Club Honeymoon Suite offers contemporary décor, king size bed and separate living area with a sofa, in either ocean view and garden view, marble bathroom with shower and Jacuzzi bath tub and telephone extension in the bathroom walking closet, double sink, private concierge service, private balcony or terrace and Secrets box for private room service. Located in the 15th A and F building* of rooms facing the pool and beach this section is next to the main plaza and the restaurant area.

Max occupancy: 2 adults

Hacienda Preferred Club Presidential Suite | 1,948 ft² / 181 m²

In addition to all of the above amenities this Hacienda Presidential Suite offers, wood flooring, contemporary décor, one bedroom with king bed and one living room with a sofa bed, large bathroom with shower and Jacuzzi, double sink, private concierge service, pool and ocean views, spacious private balcony. These suites are located in the 14th building* of rooms above the Coco Café and the Preferred Club, next to the main plaza and restaurant area.

Max occupancy: 2 adults and 1 child

 

ADULTS ONLY ROOMS & SUITES

Dreams Tulum presents a brand new way for adults to relax with the Adults Only section! This new section of rooms & suites is quaint, secluded and complimented by views of the lush gardens. The following room categories are a part of this new room section:

  • Deluxe Garden View
  • Junior Suite Garden View
  • Preferred Club Deluxe Garden Swimout
  • Preferred Club Junior Suite Garden Swimout

 

PREFERRED CLUB SWIMOUT ROOMS & SUITES

Stay in any Preferred Club Swimout rooms or suites, and you’ll be able to walk out on your private terrace and immediately access a refreshing swimming pool. From 4pm – 7pm daily, guests who stay in these room categories will be granted exclusive bar service by the pool!

 

CONNECTING ROOMS

Dreams Tulum now offers two great options for families and groups. We have increased our number of connecting rooms in the Deluxe and Junior Suite categories. As a result, we have the ability to confirm connecting rooms in advance. With the largest number of connecting rooms totaling over 200 (100 units), Dreams Tulum is now the best option for families in the destination.

In the Premium and Preferred Club sections, all rooms and suites are grouped in clusters. Our new Family Suites provide us with the opportunity to host large families, weddings and small groups in very private settings. Our new Family Suites come in segments of 4, 5, 6, 7, 10 or even 12 rooms. These room segments are accessed through one master door and together they share one large living room area. All external hallways surrounding these Family Suites have been closed to provide privacy and isolation. These Family Suites are available for an additional daily charge.

 

Also available upon request:

  • 60 connecting Deluxe Garden View rooms
  • 4 handicapped rooms in buildings 10B and 10D with ramp entrance to rooms – standard bathroom and additional handicapped friendly bathroom
  • Extra bed & crib
Restaurants & Bars

RESTAURANTS

Dreams Tulum Resort & Spa offers 9 restaurants: 6 à la carte, a buffet, a café and a grille. No reservations are required. All restaurants openings rotate throughout the week. Number of restaurants open for each meal is dependent upon occupancy levels.

Bordeaux | Dinner 6 p.m. – 10:30 p.m.

  • Exquisite candlelit a la carte French masterpieces
  • Approximate seating capacity: 52
  • Dress Code: Formal
  • Non-Smoking and Adults-Only

El Patio | Lunch 11 a.m. – 5 p.m. and Dinner 6:30 p.m. – 10:30 p.m.

  • À la carte restaurant offering authentic Mexican cuisine
  • Approximate seating capacity: 90
  • Dress Code: Casual

Gohan Restaurant | Dinner 6 p.m. – 10:30 p.m.

  • Enjoy sushi and other Japanese delicacies at this à la carte restaurant
  • Approximate seating capacity: 24
  • Dress Code: Casual Elegance
  • Non-Smoking

Himitsu | Dinner 6 p.m. – 10:30 p.m.

  • À la carte restaurant specializing in Asian cuisine
  • Approximate seating capacity: 98
  • Dress Code: Casual Elegance

Portofino | Dinner 6 p.m. – 10:30 p.m.

  • A la carte restaurant featuring the authentic flavors of the Mediterranean & Italian
  • Beautiful wine cellar located inside the restaurant
  • Approximate seating capacity: 102
  • Dress Code: Formal

Seaside Grill | Breakfast 8 a.m. – 11 a.m. (seasonal), Lunch 12 p.m. – 5 p.m. and Dinner 6:30 p.m. – 10:30 p.m.

  • All your deep sea favorites, à la carte and right on the beach.
  • Approximate seating capacity: 80
  • Dress Code: Casual

World Café | Breakfast 6:30 am – 11 a.m., Lunch 12:30 p.m. – 3 p.m. and Dinner 6:30 p.m. – 10:30 p.m.

  • A buffet-style restaurant serving international specialty items and classics
  • Approximate seating capacity: 340
  • Dress Code: Casual

Barefoot Grill | Lunch 11 a.m. – 5 p.m.

  • Delicious grilled favorites served beachside
  • Dress Code: Casual

Coco Café | Open 7 a.m. – 11 p.m.

  • Premium coffee and snacks in a casual and relaxed atmosphere
  • Dress Code: Casual
  • Non-Smoking

Gluten-Free Dining Options

Dreams Tulum Resort & Spa offers a gluten-free menu at each of its restaurants. If you are allergic to gluten, please notify the resort in advance as well as your waiter so the resort can personalize your meals according to your tastes.

 

DRESS CODES

Casual –

  • Bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals.
  • Ladies must wear a bathing suit wrap or cover-up.
  • No sleeveless shirts for men.

Casual Elegance –

  • Sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts.
  • Long pants required for men.
  • No sleeveless shirts or flip-flops.

Formal–

  • Men must wear long pants, collared shirts and dress shoes.
  • Women must wear blouses, skirts, slacks or dresses, with dress shoes.

 

BARS

Offering 7 bars and lounges, serving international and domestic top-shelf spirits, ranging from swim-up to a nightly music lounge.  All bars are open on different days throughout the week.

Manatees | Open 10 a.m. – 5 p.m.

  • Swim-up and enjoy a cocktail in the main pool, offering tropical drinks and wait service in the pool area

Sugar Reef Bar | Open 10 a.m. – 1 a.m.

  • Relax in the sun or shade at the main bar while enjoying cool cocktails including interational or national brands, juices and soft drinks
  • Wait service provided at the pool deck

The Lounge Bar | Open 6 p.m. – 12:30 a.m.

  • Located between Himitsu and Bordeaux, guests will enjoy a variety of drinks before or after dinner in a lively atmosphere

The Rendezvous | Open 10 a.m.  – 1 a.m.

  • Located in the main lobby, enjoy drinks and live music at our delightful lobby bar

Revive Bar | Open 9 a.m. – 8 p.m.

  • Guests can enjoy cool and natural drinks while relaxing after a nice spa treatment

Smoothie Bar | Open 10:30 a.m. – 4 p.m.

  • Enjoy over 30 varieties of healthy frozen shakes, smoothies and fresh fruit blends

Sky Sports Bar | Open 10 a.m. – 12 a.m.

  • Guests can watch their favorite sporting event in a relaxed atmosphere while enjoying an international bar

 

SIP, SAVOR & SEE DINING EXPERIENCE

As part of the privileges of Unlimited-Luxury®, we’re offering guests of Dreams Tulum Resort & Spa the chance to Sip, Savor & See at Dreams Puerto Aventuras Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Now Jade Riviera Cancun, Now Sapphire Riviera Cancun and Sunscape Sabor Cozumel. Enjoy dinner and live entertainment at neighboring resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.

The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3pm. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners and special events. Guests can utilize the facilities at the resort they are visiting from 6 pm to 1 am, including bars and theater.

 

ROMANTIC DINNERS*

For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart, we can set a spectacular candlelight romantic dinner for you, with a delicious menu, served exclusively at one of our romantic spots. This special dinner is served only by advance reservation through our concierge.

*Limited availability and additional charges applied

Video
Activities & Entertainment

INDOOR/OUTDOOR ACTIVITIES:

  • Golf
  • Theme dinners
  • Weekly beach party
  • Tennis/tennis clinics*
  • Ping-pong
  • Shuffle board
  • Table games
  • Bocce-ball
  • Dance lessons
  • Beach and water volleyball
  • Euro-Bungee
  • Ocean trampoline
  • Beach hiking
  • Floating iceberg climbing wall
  • Deep sea fishing*
  • Spanish lessons
  • Mexico bingo
  • Beach Olympics
  • Cocktail & Cooking lessons*
  • Beach soccer
  • Big screen movies on the beach
  • Sports bar
  • Activities for teens
  • Yoga on the beach

 

WATER SPORTS

  • Intro to Diving course in pool
  • PADI Diving center*
  • Water aerobics
  • Non-motorized water sports
  • Kayaking
  • Snorkeling*
  • Hobie Cats**
  • Scuba diving*
  • Catamarans
  • Water polo

* Additional fees may apply

** $10 training fee.  Training is mandatory to use Hobie Cats.

 

EXPLORER’S CLUB FOR KIDS

Hours: 9 a.m. – 10 p.m.

Ages: 3 – 12

At this Mayan-themed, fully supervised children's program, kids will enjoy the following activities:

  • Arts & Crafts
  • Playground
  • Splash fountain
  • Treasure hunts
  • Sandcastle contests
  • Hiking
  • Kid’s theatre
  • Tours of the resort’s flora and fauna
  • Board games and video games
  • Rock-Climbing wall
  • Weekly campout adventures
  • Big screen movies on the beach
  • Beepers for parental control
  • Dinner for children

All Explorer’s Club staff members are certified by the American Red Cross in CPR for children.

 

DIVE SHOP*

Dreams Tulum Resort & Spa has an on-site dive shop that offers the following services:

Diving*

We have a wide variety of ocean dive sites that we visit, all within a fifteen-minute boat ride from the hotel. The local reefs are healthy with lots of soft and hard coral, as well as a variety of marine life. Dive in the freshwater caverns or cenotes of the area.

Snorkeling*

Masks and fins free for guest use for two hours per day, it is intended for use on the property or nearby. Snorkeling from the beach out front is good depending on the weather; there is a reef about a 10-minute swim out from the beach. There are two excellent snorkeling tours (additional cost) where guests take a boat to a nearby reef for about two hours twice a day at 11:15 am and 2:15 pm, which last about two hours. The reef is very healthy and protected from ocean waves by a shallow and wide barrier reef. The guide goes in the water with the guests and shows them many creatures and features that they might not ordinarily see.

Fishing*

Deep-sea fishing trips are available. There are 2, 3 or 4-hour trips and the prices vary according to the number of hours with a maximum number of four passengers. For larger parties or for those interested in fishing from larger boats, we can also make the necessary arrangements.

* Additional costs apply

 

GOLF

Guests of Dreams Tulum Resort & Spa can enjoy one complimentary round per person, per day when staying now through December 23, 2017 at Riviera Maya Golf Club. There are additional fees that guests are responsible for at the golf course. Details & pricing can be found on the Special Offers page under “Complimentary Greens Fees” offer.

Facilities & Services

FACILITIES & SERVICES

  • 2 pools
  • Explorer’s Club
  • Fitness Center
  • Traditional Spanish Wedding chapel
  • Elevators and handicapped accessible rooms
  • Wedding Showroom*
  • Boutique*
  • Explorer’s Logo Shop*
  • Dreams Spa by Pevonia®*
  • Beauty center*
  • Travel agency*
  • Medical facility*
  • Dive shop*
  • Car rental*
  • Babysitting service**
  • Laundry and dry-cleaning service***
  • Convention center
  • Shopping and newsstand
  • 24-hour room service
  • Photo gallery and shop
  • Concierge service
  • Tours and Excursions*
  • Theatre
  • Meeting facilities
  • Wedding and honeymoon packages
  • Currency exchange
  • Unlimited Connectivity
  • Meeting/Wedding/Event coordinators on-site*

** Babysitting services are $15/hr for first kid and $10/hr for each additional kid; arrangements must be made with concierge desk.

*** Laundry and dry-cleaning service available Monday-Saturday – 24 hour return time.

BUSINESS CENTER

Hours: 9 a.m. – 7 p.m.

  • Computers with high-speed internet access
  • Printer & copier
  • Phone
  • Computer accessories

UNLIMITED CONNECTIVITY

The complimentary, interactive Dreams Resorts and Spas app offers Unlimited Connectivity. This allows guests to stay connected to those they are with, as well as friends and family back home. Utilizing the app-to-app call feature, guests can make local and international calls using the resort’s Wi-Fi connection, without incurring any cell phone roaming charges. Guests can also personalize their stay by creating a user profile using email, Facebook or Twitter accounts to contact resort staff directly, book spa appointments, reserve excursions and access information about dining, resort activities, local attractions and much more. In addition, this easy-to-use, cost-saving app registers as a room extension so guests can send and receive calls throughout the resort as if they were in their room.

DREAMS SPA BY PEVONIA®*

Hours: 8 a.m. – 7:30 p.m.

For those guests seeking a sanctuary for the senses, the Dreams Spa by Pevonia® stretches over 12,916 sq. ft./1,200 m2 and offers a sublime atmosphere of pure indulgence combining a hydrotherapy and indigenous Mayan treatments creating a refreshing, invigorating and peaceful experience. Private Vichy and Swiss showers, Jacuzzi baths and treatment rooms, a relaxation lounge, saunas, steam rooms and private showers are available, as well as pedicures, manicures, facials and a full-service beauty salon. All staff receive a special Pevonia® training and special certification. There are over 89 massage treatments and signature treatments available at the spa.

  • Hydrotherapy room
  • Beauty salon
  • 12 interior cabins – including a couples treatment room
  • Jacuzzi
  • Cold-plunge
  • Regular and Swiss showers
  • Exterior palapas
  • 3 beach cabins and 2 jungle cabins
  • Pevonia® brand names

FITNESS CENTER

Hours: Open 7 a.m. – 8 p.m.

  • Treadmills
  • Elliptical machines
  • Step machines

*Additional costs apply.

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