Situated in the heart of Cancun’s hotel zone between the Caribbean Sea and the Nichupte Lagoon, Now Emerald Cancun will offer a unique Unlimited-Luxury® experience that the whole family will love. This gem is set on a beautiful white sand beach with crystal blue water and will feature 427 rooms and suites ...

with garden, lagoon and ocean views. Now Emerald combines the beauty of lush nature with modern world-class facilities and is conveniently located only 8 miles away from the Cancun International Airport.

Enjoy unlimited gourmet food and beverages at 8 restaurants and 7 bar options, including a non-alcoholic bar for teens, kid-friendly menus, buffets, international à la carte restaurants, grilled snacks, and a café. Plus, 24-hour room service and a fully stocked in-room minibar are also included with Unlimited-Luxury®.

At Now Emerald Cancun, you’ll find something to keep everyone of all ages entertained. From endless daytime land and water activities, a relaxing spa by Pevonia® and three beautiful pools to kids and teens clubs and adults-only designated areas, the options are endless. For those looking for an even more relaxing, elevated experience, upgrade to the Preferred Club for enhanced rooms and amenities, exclusive access to a lounge, private facilities and more!

  • Located in the heart of the Cancun hotel zone only 13 minutes away from the Cancun International Airport and 30 minutes from Cancun downtown
  • 3 beautiful pools including an infinity pool and an adult’s only pool
  • Access to the relaxing Now Spa by Pevonia® with an assortment of treatments
  • A wide assortment of specialty restaurants and bars for the whole family ranging from kid-friendly to adults-only
  • A variety of rooms and suites offering ocean and lagoon sunset view
  • Adult’s only private areas including an exclusive pool, bar, and a la carte restaurant

The Unlimited-Luxury® experience includes:

  • 24-hour access to food and beverage options including kid-friendly menu options
  • In-room mini-bar fully stocked with soft drinks, juice, bottled water & beer
  • Buffet and à la carte restaurants without reservations required • Bars and lounges serving international and domestic brand beverages
  • Unlimited fruit juices, soft drinks and snacks
  • Endless daily land and water activities for all ages
  • Live music and local entertainment
  • Explorer’s Club for Kids ages 3 to 12 with supervised activity programs daily
  • Core Zone Club for teens 13 to 17 with supervised activities and games
  • No wristbands required
  • All taxes and gratuities included

 

Unlimited-Luxury® for reconnecting every generation.

Preferred Club

Book a Preferred Club suite and receive the following additional amenities and services:

  • Personalized check-in and checkout with concierge service
  • Preferential status and amenities
  • Access to private Preferred Club Lounge
  • Pillow menu available upon request
  • Upgraded bath amenities
  • Upgraded mini-bar service (refreshed daily)
  • Complimentary business center in the Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Informational in-room tablets
  • Bathrobes and slippers
  • Daily maid and turn down service

Discover a blend of luxury and comfort in Now Emerald Cancun’s 427 modern room and suites. Take in the stunning views of the lush gardens, the lagoon or the crystal blue Caribbean Sea. Enjoy 24-hour room service, the in-room minibar and other amenities to create a relaxing stay. All rooms and suites are non-smoking.

 

All suites offer the following amenities:

  • 1 King-size bed or 2 double beds
  • Air conditioning with individual climate control
  • Coffee/tea maker (coffee refreshed at check-in and upon request)
  • Complimentary toiletries
  • 42” HD flat screen with Cable TV
  • Bathrooms with vanity and shower
  • Ipod console and Radio alarm clock
  • Iron and ironing board
  • Hairdryer
  • In-room mini-bar (refreshed daily)
  • Electronic laptop-size room safe
  • Electronic keys
  • Rollaway beds and cribs are available upon request
  • Complimentary Wi-Fi access in room and throughout the property

 

ROOM CATEGORY DESCRIPTIONS

Deluxe Garden View

In addition to the above amenities, the Deluxe Garden View rooms boast a modern design and comfortable accommodations with an amazing view to our gardens also infused with elements of the Caribbean Sea. This category offer´s a king size or two double beds, seating area and bathroom with a shower or tub.  

 

Deluxe Laguna View

In addition to the above amenities, the Deluxe Laguna View rooms have a breathtaking Sunset scenery that boast modern design and spacious accommodations. The category offer´s a king size or two double beds, seating area and a bathroom with shower or tub.

 

Deluxe Laguna view with Balcony

In addition to the above amenities, the Deluxe Laguna View with Balcony rooms have a breathtaking sunset scenery from the balcony and boast modern design and comfortable accommodations infused with elements of the Caribbean Sea. The category offer´s a king size bed, seating area, bathroom with shower or tub and a private balcony allowing our guests to sink in the amazing view.

 

Deluxe Partial Ocean View

In addition to the above amenities, the Deluxe Partial Ocean View rooms have a memorable view of the Caribbean Sea. The room boast of modern design and spacious accommodations offering a king size bed or two double beds, seating area and a bathroom with a shower or tub.

 

Deluxe Ocean Front View

In addition to the above amenities, our Deluxe Ocean Front View rooms have a spectacular and unforgettable view of the Caribbean sunrise. The room boast of modern design and spacious accommodations offering a king size bed or two double beds, seating area and a bathroom with a shower or tub.

 

Deluxe Ocean Front View with Balcony

In addition to the above amenities, our Deluxe Ocean Front View with Balcony rooms have a spectacular and unforgettable view of the Caribbean sunrise. The room boast of modern design and spacious accommodations offering a king size bed or two double beds, seating area, a bathroom with a shower or tub and a private balcony allowing our guests to soak in the amazing view.

 

 

Preferred Club

All Preferred Club rooms offer the following additional amenities and services:

  • Personalized check-in and checkout with concierge service
  • Preferential status and amenities
  • Access to private Preferred Club Lounge
  • Terrace with private pool or whirlpool
  • Pillow menu available upon request
  • Upgraded bath amenities
  • Upgraded mini-bar service (refreshed daily)
  • Complimentary business center in the Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Informational in-room tablets
  • Bathrobes and slippers
  • Daily maid and turn down service

Preferred Club Sunset Laguna View

In addition to the above amenities, our Preferred Club Sunset Laguna View rooms have a wonderful sight of the Laguna Nichupte and an amazing sunset. The room boasts of modern design and spacious accommodations offering a king size bed or two double beds, seating area, a bathroom with a shower or tub.

 

Preferred Club Ocean View

In addition to the above amenities, our Preferred Club Ocean View rooms have a spectacular and unforgettable views of the Caribbean sunrise. The room boast of modern design and spacious accommodations offering two double beds, seating area, a bathroom with a shower or tub.

 

Preferred Club Premium with Hot Tub

Our Preferred Club Premium Ocean View with hot tub rooms have a spectacular and breath taking view of the Caribbean Sunrise, the room boasts of modern design and spacious accommodations offering a king size bed, a bathroom with a shower or tub. This category also offers a balcony with a hot tub.

 

Preferred Club Premium Sunset with Hot Tub

Our Preferred Club Premium Sunset with hot tub rooms have a wonderful view of the Laguna Nichupte with an amazing sunset. The room boasts of modern design and spacious accommodations offering a king size bed, a bathroom with a shower or tub, and a balcony with a hot tub.

 

Preferred Club Premium with Plunge Pool

Our Preferred Club Premium with Plunge Pool rooms have a spectacular and breathtaking view of the ocean and Caribbean Sunrise. The room boasts of modern design and spacious accommodations offering a king size bed and a bathroom with a shower or tub. This category also offers an additional terrace with a Plunge Pool. (Adults Only)

 

Preferred Club Premium Sunset with Plunge Pool

Our Preferred Club Premium Sunset View with Plunge Pool rooms have a mesmerizing panoramic view of the Laguna Nichupte. The room boasts of modern design and spacious accommodations offering a king size bed and a bathroom with a shower or tub. This category also offers an additional terrace with a Plunge Pool, perfect for taking in the spectacular sunset. (Adults Only)

 

Preferred Club Honeymoon Suite

In addition to the above amenities, our Preferred Club Honeymoon Suites have a spectacular view of the Caribbean sunrise. The suite boasts of modern design and spacious accommodations offering a king size bed, a bathroom with a shower or tub and an additional terrace with a private pool and an ocean view. Plus, sparkling wine with chocolate covered strawberries upon request and a 25-minute massage at our Spa by Pevonia. (Adults Only)

 

Preferred Club Master Suite

In addition to the above amenities, our Preferred Club Master Suites have a spectacular and unforgettable view of the Caribbean sunrise and turquoise sea. The suite boasts of modern design and spacious accommodations offering a king bed, a common area, a seating area, a bathroom with a shower and an additional extensive terrace where you will be able to enjoy a private pool and soak in the sun.

 

RESTAURANTS

Now Emerald Cancun offers a variety of international dining options including five à la carte restaurants, a buffet, grill, and a gourmet café.  Private dining is available for an additional cost at romantic spots at the resort. Reservations are never required. Plus, 24-hour dining options allow guests to enjoy late night bites at the Coco Café.

*All restaurants openings rotate throughout the week and the number of restaurants open for each meal is dependent upon occupancy levels.

 

Barefoot Grill | Lunch

  • Casual grilled favorites served poolside
  • Dress Code: None

 

Capers  | Dinner 

  • À la carte Authentic Italian food served in an elegant, friendly atmosphere with traditional Italian dishes
  • Approximate seating capacity: 120
  • Dress Code: Casual-Elegance

 

Carnival International Buffet | Breakfast, Lunch and Dinner

  • A buffet-style restaurant serving international specialty items and classics
  • Approximate seating capacity: 220 pax
  • Dress Code: Casual

 

Cin Cin | Dinner

  • À la carte fish and Mediterranean dining experience.
  • Approximate seating capacity: 80
  • Dress Code: Casual Elegance

 

Coco Café | Open 24-hours

  • Premium coffee, ice cream parlor and snacks in a casual and relaxed atmosphere near the main lobby area.
  • Dress Code: Casual

 

Paramour | Dinner 

  • French a la carte dining experience.
  • Adults only!
  • Approximate seating capacity: 80
  • Dress Code: Casual Elegance

 

Spice | Dinner

  • Enjoy our sunset view Sushi bar with an a la carte Oriental menu
  • Approximate seating capacity: 40
  • Dress Code: Casual 

 

Tamarindo  | Dinner 

  • À la carte Mexican food served in a friendly atmosphere with traditional dishes
  • Approximate seating capacity: 90
  • Dress Code: Casual

 

 

DRESS CODES

Casual –

  • Bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals.
  • Ladies must wear a bathing suit wrap or cover-up.
  • No sleeveless shirts for men.

 

Casual Elegance –

  • Sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts.
  • Long pants required for men.
  • No sleeveless shirts or flip-flops.

 

Formal–

  • Men must wear long pants, collared shirts and dress shoes.
  • Women must wear blouses, skirts, slacks or dresses, with dress shoes.

 

Gluten-Free and Vegetarian Options

Now Emerald Cancun offers a variety of gluten-free and vegetarian plates at each of its restaurants. If you are allergic to gluten or any other ingredient, please notify the resort in advance as well as your Restaurant Manager. We will be glad to personalize your meals according to your requirements. 

 

BARS

Now Emerald Offers 7 bars and lounges, serving top-shelf brand domestic and international top-shelf spirits, ranging from a swim-up and pool bar to a sushi bar and nightly music lounge.

Moments

  • Lobby bar

Preferred Club Bar

  • Bar for Preferred Club members only

Scores 

  • Sports bar during the day
  • Disco with live music and dancing at night for adults only

Sushi Bar 

  • Enjoy our sushi variety and drinks with amazing ocean views in a casual atmosphere

Splash

  • Swim-up Bar

The Reef

  • Enjoy a cocktail by the pool at this pool bar

The Sandbar

  • Barefoot beach bar with magnificent views

SIP, SAVOR & SEE DINING EXPERIENCE

As part of the privileges of Unlimited-Luxury®, we’re offering guests of Now Emerald Cancun the chance to Sip, Savor & See participating sister properties in the region. Enjoy dinner and live entertainment at neighboring sister resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment. Applicable sister properties include:

  • Dreams Playa Mujeres
  • Dreams Sands Cancun
  • Dreams Vista
  • Dreams Riviera Cancun
  • Dreams Puerto Aventuras
  • Dreams Tulum
  • Reflect Cancun
  • Now Jade Riviera Cancun
  • Now Sapphire Riviera Cancun
  • Now Natura Cancun
  • Sunscape Akumal 

The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theater.

 

*Sip, Savor & See may be limited due to private events and resort buyouts


Now Emerald Cancun provides the excitement of Cancun while allowing guests to explore the ancient Mayan ruins, Pyramids of Tulum and ecological and archeological adventures all within close proximity to the resort. Our travel desk can help you arrange a tour, rent a car or help with any needs you may have when planning your perfect getaway.

 

Local Points of Interest:

  • Xcaret | 44.4 miles / 1 hour and 6 minutes

Learn about Mayan culture and enjoy family activities at this ecological/archeological theme park.

 

  • Xplor Park | 43.9 miles / 1 hour and 4 minutes

This adventure park is located in the Riviera Maya jungle and features zip lines, an underground river, an amphibious jeep, rafting and more.

 

  • Xenses Park | 43.9 miles / 1 hour and 2mins 

Xenses is a park with more than 15 activities that will provide the visitor with a unique experience through a fantastic journey through air, land and water to revive your senses and awaken those you didn't know you had.

 

  • Xel-Ha | 67.7 miles / 1 hour and 25 minutes

Enjoy aquatic adventures in natural lagoons and caves while learning about ancient Mayan culture.

 

  • Tulum Mayan Ruins | 76.4 miles / 1 hour and 38 mins

These ruins located in the one of the most important cities during its time, are among the most popular sites to visit including ancient artifacts, pyramids, a beach and breathtaking views of Caribbean Sea from cliff-top.

 

  • Chichén Itzá | 132 miles / 2 hours and 17 minutes

One of the most impressive Mayan Ruins, named one of the new 7 wonders of the world.

 

  • Cobá | 103 miles / 2 hours and 14 minutes

The Mayan ruins of Cobá are located deep in the jungle, boasting the tallest pyramid in the Yucatan peninsula.

 

  • Marina Town Center Puerto Cancun Mall | 11.2 miles / 26 minutes

The nearby, new Marina Town Center Mall presents guests with over 120 stores, offering souvenirs, perfumes, fine jewelry, designer clothing, restaurants, cinemas and more! 

 

  • La Isla Shopping Mall | 4.1 miles / 10 minutes

The nearby, La Isla Shopping Mall presents guests with a variety of stores, offering souvenirs, perfumes, fine jewelry, designer clothing, restaurants, cinemas and more! 

 

  • Local Restaurants and Bars | Nearby

Many famous nearby restaurants, offering nightly entertainment in Cancun’s Hotel Zone such CoCo Bongo, Señor Frogs, Jimmy Buffet’s Margaretville and Hard Rock Café!

 

  • Isla Mujeres | 26 miles / 1 hour and 21 minutes

This relaxing island, accessible by ferry, is a great place to visit as a day trip from Cancun.

 

  • Parque Nizuc Waterpark | 4 miles / 6 minutes

Home to the Parque Nizuc Waterpark (Ventura Park Amusement & Water Park) sure to provide a fun day trip for all ages.

 


ACTIVITIES/ENTERTAINMENT

INDOOR/OUTDOOR ACTIVITIES
  • Board Games
  • Ping Pong
  • Golf*
  • Yoga classes
  • Zumba classes
  • Aerobics classes

 

WATER SPORTS

  • Water aerobics
  • Non-motorized water sports
  • Introductory scuba lessons in the pool
  • Water volleyball
  • Scuba diving*

 

**Additional costs apply

 

The use of drones or artifacts that fly or float in or on the premises of AMResorts hotels is strictly forbidden, except for those that have written authorization from the General Management of the hotel.

 

POOLS

A total of 3 pools are available throughout the property: a main pool with an infinity section, an activities pool and an additional infinity pool.

 

Pools

Main pool (with infinity pool section)

Activity pool

Infinity pool

 

 

EXPLORER’S CLUB FOR KIDS

Hours: 9 a.m. – 10 p.m.

Ages: 3 – 12

The Explorer’s Club for Kids, ages 3 to 12, features activities supervised by our Red Cross certified staff. The program is designed to entertain the little ones with different activities based on science, nature and exploration. At this fully supervised children's program, kids will enjoy the following:


  • Arts & Crafts
  • Indoor game room
  • Storytelling and music
  • Treasure hunts
  • Sandcastle contests
  • Board games and video games
  • Light snacks area for kids

 

CORE ZONE TEENS CLUB

Hours: 11 a.m. – 7 p.m.

Ages: 13 – 17 

We offer special activities for your teen’s ages 13 – 17 too! The Core Zone features daily activities and a vast array of sports and games for teenagers. Teens can meet each other and chill out, while enjoying a variety of board games, video games and activities:

  • Social events including disco mixers
  • Snack bar with non-alcoholic drinks and snacks
  • Video games: Xbox 360®, Wii® and Play Station®
  • Ping-pong
  • Billiard
  • Air Hockey
  • Football table
  • Adults are allowed when accompanying their children

 

BABYSITTING

Hours: 8 a.m. – 11 p.m.

Please contact concierge for details. Additional costs apply.

 

UNIQUE EXPERIENCES


  • Tequila tasting
  • Shopping
  • Cooking classes
  • Chef Table Gourmet Experience*
  • Cocktail lessons
  • Spanish Lessons

 

*Additional costs may apply

GOLF

Complimentary Green Fees at Playa Mujeres Golf Club We're offering complimentary greens fees at Playa Mujeres Golf Course. Guests of Now Emerald Cancun Resort & Spa can enjoy this Greg Norman signature 18-hole course, that features strategically placed holes to offer exceptional ocean and tropical views. There are additional fees that guests are responsible for at the golf course. See Special Offer page for details 

FACILITIES & SERVICES

  • Three swimming pools: main pool, activities pool, infinity Sunset pool
  • Explorer’s Club for Kids
  • Core Zone Teens Club
  • Concierge service
  • Meeting facilities
  • Business center
  • Accessible rooms
  • Wedding gazebo
  • Wi-Fi
  • Logo Shop (gift shop with handicrafts, cigars, etc.)
  • Tour desk*
  • Laundry service*
  • Currency exchange*
  • On-site wedding, meeting and event coordinators*
  • Wedding and honeymoon packages*
  • Romantic dinners*
  • Gluten-free and vegetarian options

 

*Additional costs may apply.

**Laundry and dry-cleaning services available Monday – Saturday with a 24-hour return time.

 

SPA/FITNESS

SPA BY PEVONIA®

Hours: 8 a.m. – 8 p.m.

Pamper yourself at our à la carte spa. Treatments include massages, facials, body scrubs, reflexology, manicures and pedicures, all available for a reasonable charge. Hair styling and make-up application for special events is available for adults, teens and kids.

 

Spa facilities include:

  • 7 treatment rooms for massages, facials and body treatments include:
    • Couples cabin
    • Four connecting cabins
  • Beauty salon
  • Bridal suite
  • Men and women’s separate locker rooms
  • Hydrotherapy circuit
    • Sauna
    • Steam room

 

 

Fitness Center

Hours: 6 a.m. – 8 p.m.

Our fully equipped, air-conditioned fitness center provides a full range of cardio-conditioning activity and exercise equipment including treadmills, elliptical machines and free weights.

 
SMALL DOGS WELCOME*

Now Resorts & Spas now offer small dog friendly accommodations and other extras, in select room categories (with restricted access throughout the resort) so you don’t have to leave your four-legged friend behind.

Learn more: https://www.unlimitedvacationclub.com/Pages/SmallDogs

*Additional costs apply.

Clean Complete Verification™

It is important you have peace of mind anytime you choose to visit an AMResorts-branded property, and health and safety have always been a top priority. To support this, AMResorts-branded properties have implemented their CleanComplete Verification™ for new health and safety policies and protocols that begin the moment you begin planning a vacation to the time you return home. See full details of the policies and protocols here.

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