• Aerial shot
  • Main pool
  • Main Pool
  • Lobby
  • Beach area
  • Preferred Club pool
  • Preferred Club pool
  • Main Pool Hammock
  • Junior Suite Ocean View
  • Junior Suite Double Vanity
  • Junior Suite Ocean View
  • Junior Suite Ocean View
  • Junior Suite Bathroom
  • Junior Suite Ocean Front
  • Junior Suite Ocean Front
  • Junior Suite Ocean Front Living Area
  • Junior Suite Terrace
  • Preferred Club Ocean View
  • Preferred Club Junior Suite Ocean Front
  • Preferred Club Suite Ocean Front
  • Preferred Club Ocean Front
  • Preferred Club Governor Suite
  • Preferred Club Governor Suite living area
  • Preferred Club Governor Suite Terrace
  • Preferred Club Governor Suite Bathroom
  • Preferred Club Lounge
  • Carnival Buffet
  • Cin Cin Restaurant
  • Capers Restaurant
  • Mercure Restaurant
  • Tamarindo Restaurant
  • Spice restaurant
  • Barefoot Grill
  • Coco Cafe
  • Splash Bar
  • Time Out Bar
  • Couples Spa Cabin
  • Spa Hydrotherapy Circuit
  • Spa Beauty Salon
  • Spa Bridal Suite
  • Spa Relaxation Area
  • Spa cabin
  • Spa Jacuzzi
  • Fitness Center
  • Theatre

Located minutes from Puerto Morelos, Now Jade Riviera Cancun provides guests with over 2,600 feet of crystal-white sand and azure waters. There are 550 junior suites with indoor Jacuzzis and private balconies. The Unlimited-Luxury® experience begins with 24-hour room service. Gourmet cuisine and unlimited top-shelf spirits are served at eight dining options and six bars & lounges. Savor dining and entertainment at nearby resorts with the Sip, Savor & See Dining Experience. During the day, lay out by one of pools or try out non-motorized water sports. Enjoy the Now Spa by Pevonia® while the young ones play at the Explorer’s Club or partake in the teen activity program. At night, exciting entertainment awaits. The Unlimited-Luxury® experience continues with Unlimited Connectivity, offering free Wi-Fi and international calling to the U.S., Canada and Mexico. This oceanfront resort, perfect for multigenerational travel, is close to great golf courses and landmarks in the Riviera Cancun.  

Resort Features
  • Breathtaking views and areas for weddings offering gazebo, green gardens and amazing beach
  • 2,640 feet of pure crystal white sand and refreshing azure swimmable ocean water
  • Spacious suites of up to 700 square feet with contemporary décor
  • All Junior Suites resort
  • Unique ocean front lobby showcasing stunning views
  • Features Unlimited Connectivity which allows guests to enjoy free app-to-app calling and wireless internet, schedules of all events and activities at the resort, local destinations and adventures available, and much more!
Unlimited-Luxury®

Unlimited-Luxury® where everything is included:

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities
  • Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines with Unlimited Connectivity.  The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more!*

 

Unlimited-Luxury® for reconnecting every generation.

 

*Available at select resorts.

Points of Interest

DESTINATION INFORMATION

Now Jade Riviera Cancun provides the excitement of Cancun and Playa del Carmen while allowing guests to explore the ancient Mayan ruins, Pyramids of Tulum and ecological and archeological adventures all within close proximity to the resort. Our travel desk can help you arrange a tour, rent a car or help with any needs you may have when planning your perfect getaway.

Local points of interest:

Akumal – Located south of Cancun, Akumal is a small beach-front community known for swimming, snorkeling and abundance of sea turtles that lay eggs on the beach at night during nesting season.

Playa Del Carmen – Originally a small fishing town, now Playa Del Carmen is a popular tourist attractive with its pristine beaches and turquoise water.

Tulum Mayan Ruins – These Mayan ruins are located in the one of the most important cities during its time, are among the most popular sites to visit including ancient artifacts, pyramids, a beach and breathtaking views of Caribbean Sea from cliff-top.

X-Caret (Ecological/Archeological Theme Park) – Learn about the Mayan culture and enjoy several family activities at this ecological/archaeological theme park.

Xel-Ha  – Visit Xel-Ha to enjoy this aquatic adventure through lagoons and caves while taking in the ancient Mayan culture including intact artifacts of the past.

Resort Map

Accomodations

Settle down in one of 550 ultra-comfortable Junior or Preferred Club Suites, sleekly designed and replete with all the necessities, special touches, and ocean views that make you completely relaxed. Accommodations are inspired by the turquoise sea and Cancun’s mesmerizing sunsets.

ALL SUITES OFFER THE FOLLOWING AMENITIES:

  • King size bed or two double beds
  • Jacuzzi for two in bathroom
  • Gilchrist & Soames luxurious bath amenities
  • Marble floors
  • Bathrobe and slippers
  • Hair dryer
  • Direct dial phone
  • Cable TV
  • Mini-bar refreshed daily with beer, juices, soft drinks and water
  • Electronic keyhole
  • Electronic safe box – accommodates up to 13” laptop
  • Alarm Clock with MP3 connector/iPod dock
  • Air-conditioning with individual control
  • 24-hour room service
  • Coffee and tea maker
  • Iron & ironing board
  • Luxury amenities
  • Unlimited Connectivity

 

ROOM CATEGORY DESCRIPTIONS:

Junior Suite Tropical View | 700 ft² / 65 m²

In addition to the above amenities, the spacious Junior Suite also offers a king or two double beds, living area, 32”LCD TV, balcony, Jacuzzi in bathroom and separate rain shower, double sink, bidet, comfortable bed with a wider mattress, double sink, bidet, comfortable bed with a wider mattress and alarm clock with iPod connection.

Max occupancy (1 king bed): 2 adults

Max occupancy (2 double beds): 2 adults and 2 children or 3 adults and 1 child

Junior Suite Ocean View | 700 ft² / 65 m²

In addition to the above amenities, the Junior Suite offering stunning ocean views also offers a king or two double beds, spacious living area, 32” LCD TV, balcony, Jacuzzi in bathroom and separate rain shower, double sink, bidet, comfortable bed with a wider mattress and alarm clock with iPod connection.

Max occupancy (1 king bed): 2 adults

Max occupancy (2 double beds): 2 adults and 2 children or 3 adults and 1 child

Junior Suite Ocean View | 700 ft² / 65 m²

In addition to the above amenities, the Junior Suite Ocean Front also offers a king or two double beds, living area, 32”LCD TV, balcony, Jacuzzi in bathroom and separate rain shower, double sink, bidet, comfortable bed with a wider mattress, double sink, bidet, comfortable bed with a wider mattress and alarm clock with iPod connection.

Max occupancy (1 king bed): 2 adults

Max occupancy (2 double beds): 2 adults and 2 children or 3 adults and 1 child

Family Suite Tropical View | 1,400 ft² / 130 m²

In addition to the above amenities, the Family Suite also offers 2 spacious connecting Junior Suites one with king size and one with two double beds. The suite also offers a balcony, Jacuzzi in bathroom and separate rain shower, double sink, bidet, comfortable bed with a wider mattress and alarm clock with iPod connection.

Max occupancy: 4 adults and 2 children or 2 adults and 4 children

 

PREFERRED CLUB

  • Personalized check-in and check-out with concierge service
  • Living room
  • Jacuzzi on balcony
  • Access to the private lounge and to the adults only pool
  • Bathroom with double sinks and rain shower
  • Preferred status and amenities
  • Preferred Club Lounge
  • Private areas throughout the resort
  • Upgraded luxury bath amenities
  • Bathrobes and slippers
  • Pillow menu
  • Secrets Box for private room service delivery
  • Complimentary computer access in Club Lounge
  • Upgraded mini-bar and room service menu
  • Two 32” LCD TVs
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and  exquisite desserts & fine liquors in the lounge
  • Complimentary newspaper in room every day (English and Spanish)

 

PREFEERRED CLUB ROOM CATEGORY DESCRIPTIONS:

Preferred Club Suite Ocean View | 765 ft² / 71 m²

In addition to the above amenities, the Preferred Club Suite Ocean View also offers a one bedroom suite with a king or two double beds, a balcony with Jacuzzi for 2 overlooking the ocean, 32” LCD TV, air conditioning and ceiling fan. Bathroom with separate rain shower, double sink, bidet, luxurious bathroom amenities; comfortable bed with a wider mattress, separate living room with a 32” LCD TV and sofa, two closets, two phones and an alarm clock with iPod connection.

Max occupancy (1 king bed): 2 adults

Max occupancy (2 double beds): 2 adults and 2 children or 3 adults and 1 child

Preferred Club Suite Ocean Front | 765 ft² / 71 m²

In addition to the above amenities, the referred Club Suite Ocean Front also offers a one bedroom suite with a king or two double beds, balcony with Jacuzzi for 2 overlooking the ocean, 32” LCD TV, air conditioning and ceiling fan, a bathroom with separate rain shower, double sink, bidet, VIP bathroom amenities; comfortable bed with a wider mattress, separate living room with one 32” LCD TV and sofa, two closets, room safe with laptop size, two phones and alarm clock with iPod connection.

Max occupancy (1 king bed): 2 adults

Max occupancy (2 double beds): 2 adults and 2 children or 3 adults and 1 child

Preferred Club Governor Suite Ocean View | 1,088 ft² / 101 m²

In addition to the above amenities, the Preferred Club Governor Suite also offers a large room with a comfortable king bed, private balcony, air conditioning and fan, relaxing room, bathroom with separate rain shower, a bidet, hair dryer, VIP bathroom amenities, double round sink, indoor Jacuzzi and dressing room. Additionally, the suite offers a spacious closet, three phones, room service box, alarm clock with iPod connection, complimentary wireless internet access, foyer, a guest full independent bathroom and shower, patio lounge with a double terrace that includes an outdoor Jacuzzi, living room with TV, spacious dining room and ocean front views.

Max occupancy: 2 adults

 

*Also available upon request:

  • 9 ADA rooms
  • Junior Suites with Tropical Views located on the ground floors. Each suite feature two double beds, widened doorways, bars in the shower, easy access. Lift facilities in all the principal areas.
  • Extra bed (subject to availability)
  • Crib (subject to availability)
Restaurants & Bars

RESTAURANTS

Offering 8 restaurants: 6 à la carte, a buffet and a café. No reservations are required. All restaurant openings rotate throughout the week. Number of restaurants open for each meal is dependent upon occupancy levels.

Carnival International Buffet | Breakfast 7 a.m. – 11:30 a.m., Lunch 12:30 p.m. – 4 p.m. and Dinner 6 p.m. – 10 p.m.

  • Features an international menu in a casual atmosphere
  • Air-conditioned dining area with ocean view terrace
  • Approximate seating capacity – 550
  • Dress code – Casual

Cin Cin | Dinner 6 pm to 11 pm

  • An elegant, romantic atmosphere with Mediterranean gourmet cuisine
  • Approximate seating capacity – 90
  • Dress code – Casual Elegance
  • Adults-only

Spice | Dinner 6 pm to 11 pm

  • Asian Cuisine, seated beside tranquil fountains and nearby wooden formations around an indoor Zen Garden with three Teppanyaki tables, a Sushi Bar and Pagoda
  • Approximate seating capacity – 78
  • Dress code – Casual Elegance

Mercure | Breakfast 7 a.m. – 10 a.m. (Preferred Club only) and Dinner 6 p.m. – 11 p.m.

  • Elegant French cuisine in a serene garden
  • Approximate seating capacity – 52
  • Dress code – Casual Elegance

Capers | Dinner 6 pm to 11 pm

  • Rich flavors of Italian Cuisine in a contemporary Tuscan setting
  • Approximate seating capacity – 96
  • Dress code – Casual Elegance

Tamarindo | Dinner 6 p.m. – 11 p.m.

  • Delectable Mexican cuisine
  • Approximate seating capacity – 80
  • Dress code – Casual Elegance

Castaways | Lunch only 12 p.m. – 5:30 p.m.

  • Poolside dining area serving sandwiches, gourmet favorites, small bites and drinks
  • Approximate seating capacity – 250
  • Dress code – Casual

CoCo Café | Open 6 a.m. – 10 p.m.

  • Premium coffee and deli snacks in a casual and relaxed atmosphere
  • Dress code – Casual

 

BARS & LOUNGES

Offering 6 bars and lounges, serving top-shelf brand domestic and international top-shelf spirits, ranging from swim-up to a nightly music lounge.

Moments | Open 10 a.m. – 1 a.m.

  • Main lobby bar serving domestic and international drinks

Scores | Open 5 p.m. – 1 a.m.

  • A casual ambience with flat panel TVs, pool tables, and a DJ

Splash | Open 10 a.m. – 6 p.m.

  • Swim-up and pool bar located at the main pool

The Lounge | Open 7 a.m. – 11 p.m.

  • A relaxed, private atmosphere serving top-shelf brand cocktails
  • Preferred club guests only

The Mix | Open 10 a.m. – 6 p.m.

Grab a refreshing drink at this bar on the beach

The Reef |Open 10 a.m. – 6 p.m.

Swim-up bar

 

DRESS CODES

Casual –

  • Bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals.
  • Ladies must wear a bathing suit wrap or cover-up.
  • No sleeveless shirts for men.

Casual Elegance –

  • Sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts.
  • Long pants required for men.
  • No sleeveless shirts or flip-flops.

Formal–

  • Men must wear long pants, collared shirts and dress shoes.
  • Women must wear blouses, skirts, slacks or dresses, with dress shoes.

 

PRIVATE ROMANTIC DINNERS*

For special occasions, enjoy a private, romantic dinner for two at any of our romantic spots located throughout the resort. There is an extra charge for these private dinners advance reservations are required.

 

SIP, SAVOR & SEE DINING EXPERIENCE

As part of the privileges of Unlimited-Luxury®, we’re offering guests of Now Jade Riviera Cancun the chance to Sip, Savor & See Dreams Puerto Aventuras Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Tulum Resort & Spa, Now Sapphire Riviera Cancun and Sunscape Sabor Cozumel*.

Enjoy dinner and live entertainment at neighboring resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.

The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3pm. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners and special events. Guests can utilize the facilities at the resort they are visiting from 6 pm to 1 am, including bars and theater.

*Additional costs may apply
Video
Activities & Entertainment

INDOOR/OUTDOOR ACTIVITIES

  • Tennis/Tennis lessons*
  • Euro-Bungee
  • Big screen movies on the beach
  • Golf*
  • Sport fishing*
  • Theme parties and live nightly entertainment
  • Game courts
  • Beach and water volleyball
  • Board games
  • Water and beach aerobics
  • Yoga

WATER SPORTS

  • Kayaks
  • Hobie cats
  • Snorkeling
  • Windsurfing*
  • Deep sea diving*

*Additional costs apply

EXPLORER’S CLUB

Hours: 9 a.m. – 10 p.m.

Ages: 3 – 12

At this fully supervised children's program, kids will enjoy the following activities:

  • Arts & Crafts
  • Playground
  • Sandcastle contests
  • Board games and video games
  • Weekly campout adventures
  • Big screen movies on the beach
  • Beepers for parental control
  • Dinner for children

All Explorer’s Club staff members are certified by the American Red Cross in CPR for children.

ACTIVITIES FOR TEENS

Now Jade Riviera Cancun has great activities for teens age 13 to 17, including:

  • Movies
  • Disco mixers
  • Billiards tournaments
  • Football and soccer
  • Basketball
  • Video games
  • Break dancing classes

The Now Entertainment team has special events planned, too. Contact the concierge or visit the Entertainment Center by the pool for details.

GOLF

Complimentary Green Fees at Grand Coral Riviera Maya Golf Course

From now until December 31, 2015, guests at Now Jade Riviera Cancun will be able to enjoy one round of complimentary green fees per person, per day at Grand Coral Riviera Maya Golf Course. Details & pricing can be found on the Special Offers page under “Complimentary Greens Fees” offer.

*Additional costs apply

Facilities & Services

FACILITIES & SERVICES

  • 3 Pools – 1 adults-only pool and 1 kid’s pool (some heated seasonally)
  • Concierge services
  • 24-hour front desk
  • 24-hour room service
  • 9 Elevators – 1 elevator per building
  • Air-conditioned theater, accommodates up to 1,200 guests
  • Fitness center
  • Currency exchange
  • Meeting and conference rooms*
  • Fully equipped business center
  • Spa Packages*
  • Wedding & Honeymoon Packages*
  • Unlimited Connectivity
  • Shopping onsite*
  • Car rentals* - located in the main lobby
  • Laundry service*
  • Medical facilities*
  • Wheelchair accessible
  • Explorer’s Club for kids (see description above)

*Additional costs apply

UNLIMITED CONNECTIVITY

This complimentary, interactive Now Resorts & Spas mobile app allows guests to stay connected to those they are with, as well as friends and family back home through Unlimited Connectivity. Utilizing the app-to-app call feature, guests can make local and international calls using the resort’s Wi-Fi connection, without incurring any cell phone roaming charges.  Guests can also personalize their stay by creating a user profile using email, Facebook or Twitter accounts to contact resort staff directly, book spa appointments, reserve excursions and access information about dining, resort activities, local attractions and much more.  In addition, this easy-to-use, cost-saving app registers as a room extension so guests can send and receive calls throughout the resort as if they were in their room.

BUSINESS CENTER

Hours: 6 a.m. – 10 p.m.

  • Internet access

BABYSITTING*

Babysitting is separate from the Explorer’s Club and is it an additional charge. Pricing is as follows:

  • 1 child: $17 USD per hour
  • 2 children: $25 USD per hour

Please make arrangements with the concierge desk in advance.

 

NOW SPA BY PEVONIA®*

Hours: 8 a.m. – 8 p.m.

For those guests seeking a sanctuary for the senses, the Now Spa by Pevonia®, stretching 4,800 sq. ft, offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Jacuzzi baths and treatment rooms, a relaxation lounge, saunas, steam rooms and private showers are available, as well as pedicures, manicures, facials and a full service beauty salon. Experience your choice of the most soothing, relaxing, and result driven treatments. Select any treatment from the menu: facial, massage, body or salon, and indulge yourself in a memorable and pampering spa experience. Treatments include: hydrotherapy, spa massage, facial treatments, hairstyling, body waxing and more.

Spa facilities include:

  • 7 indoor treatment rooms
  • Couples treatment rooms
  • Beauty salon
  • Hydrotherapy area
  • Spa lounge
  • Boutique

 

FITNESS CENTER

Hours: 6 a.m. – 10 p.m.

  • Treadmills
  • Stationary bikes
  • Elliptical machines
  • Stair climber
  • Free Weights

*Additional costs apply