Exciting Resort Enhancement Details!

·      62 new suites in five new room categories including: Beach Front Swim Out Suites, Master Suites and Family Suites

·  Every suite on property has been renovated with fresh, ...

modern decor

·   New fun, family activities: water park with 3 towering slides for all ages and new splash park for kids at Explorer's Club

·   New beach front wedding venue, enhanced fitness center, and more

Now Sapphire Riviera Cancun, a AAA Four Diamond resort, boasts architecture and décor inspired by the ancient Mayan Culture. Enjoy 496 rooms & suites, offering private terraces and lovely views. The Unlimited-Luxury® experience begins with 24-hour room service. Gourmet cuisine and unlimited top-shelf spirits are served at eight dining options and five bars & lounges. Savor dining and entertainment at nearby resorts with the Sip, Savor & See Dining Experience. During the day, lay out by one of pools or try out non-motorized water sports. Enjoy the Now Spa by Pevonia® while the young ones play at the Explorer’s Club for Kids. At night, exciting entertainment awaits. The Unlimited-Luxury® experience continues with free Wi-Fi and international calling to the U.S., Canada and Mexico. This oceanfront resort, perfect for multigenerational travel, is close to great golf courses and landmarks in the Riviera Cancun.  

 

  • AAA Four Diamond Award winning resort since 2012 
  • Only 15 minutes from Cancun International Airport 
  • New minimalist architecture and décor, both inside and out, with a tropical feel
  • Situated on a beautiful beach in Puerto Morelos equipped with an artificial sea barrier that protects it from seaweed.
  • A relaxing open-air lobby offering live entertainment at night 
  • 4 large pools featuring luxurious Bali beds and oceanfront kiosks 
  • Mayan-inspired spa boasting over 6,000 square feet of facilities including seven treatment cabins with private showers, hydrotherapy circuit, beauty salon, and relaxation area
  • Elegant wedding gazebo overlooking the main pool with breathtaking ocean views 
  • Luscious gardens and exclusive open areas for private events and special occasions 
  • Over 9,000 sq. ft. of meeting and banquet space 
  • An exciting splash park for kids in the Explorers Club
  • A brand-new water park with slides
  • A brand-new indoor & outdoor wedding venue right in front of the turquoise Caribbean Sea.
  • A brand-new gym located in front of the main pool
  • Spectacular accommodations including beautifully refurbished, well-appointed guestrooms including the addition of heated Beach Front Swim Out suites, Family Suites with connecting rooms accommodating up to 6 people and spacious Master Suites.

Unlimited-Luxury® where everything is included:

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities
  • Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines

 

Unlimited-Luxury® for reconnecting every generation.

 

*Available at select resorts.

PREFERRED CLUB

Book a Preferred Club suite and receive the following additional amenities and services:
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Private, Preferred Club Lounge and adult-only pool
  • Pool concierge & bar service
  • Select suites offer whirlpool on balcony
  •  Access to Cibu restaurant for breakfast
  • Pillow menu
  • Complimentary computer access in Preferred Club Lounge
  • Upgraded mini-bar and bath amenities
  • Slippers and bathrobes
  • 49”or 55” LCD TV
  • Daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres and exquisite desserts & fine liquors in the lounge
  • Governor Suites feature a living room and a dining area

Relax and rest in one of 496 cozy Junior or Preferred Club Suites, handsomely appointed with all the niceties, lifestyle touches, and dream views that make your slice of paradise so enchanting. When you desire even more, there’s the Preferred Club, which offers personal service and phenomenal amenities, led by our Preferred Club Junior Suites, which offer spectacular ocean views and upgraded amenities.

NEW! Every suite on property has been renovated with fresh, modern decor

 

ALL FINELY-APPOINTED SUITES OFFER THE FOLLOWING AMENITIES:

  • One king-size bed or two double beds
  • Bathroom with tub & shower
  • Private and furnished balcony or terrace
  • Marble floors
  • Bathrobe and slippers
  • Hair dryer
  • Direct dial phone
  • 32” Cable TV
  • Mini-bar refreshed daily with soft drinks, beer and bottled water.
  • Electronic safe box
  • Electronic keyhole
  • Alarm clock with iPod docking stations
  • Air-conditioning with individual control
  • Ceiling fan
  • Sofa
  • 24-hour room service
  • Coffee and tea maker
  • Iron & Ironing board
  • Luxury amenities in Preferred section

ROOM CATEGORY DESCRIPTIONS

Deluxe Junior Suite Tropical View

In addition to the above amenities, the Deluxe Junior Suite Tropical View also features amazing views of the lush tropical gardens that surround the resort from a private balcony or terrace. This suite is elegantly decorated in the tones of the Caribbean with dark mahogany furniture and marble floors accentuating classic details. Step inside your very own private sanctuary of elegance and tranquility and sleep on one of the most relaxing beds in the Caribbean. These rooms are conditioned with one king or two double beds (on request on arrival at the hotel) and feature deluxe amenities. These rooms are located in buildings 7-12.

 

Family Junior Suite Tropical View*NEW

In addition to the above amenities, the Family Junior Suite Tropical View also features amazing views of the lush tropical gardens that surround the resort from a private balcony or terrace. This family suite is made up of two guaranteed connecting Junior Suite Tropical View rooms (one with a king bed and the other with two double beds) making it the perfect option for groups or large families. There are also two bathrooms, each with a separate shower.

 

PREFERRED CLUB

All of our Preferred Club Suites offer impressive tropical view and oceanfront suites, and offer the following additional amenities:

 

  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Private, Preferred Club Lounge and adult-only pool
  • Pool concierge & bar service
  • Select suites offer whirlpool on balcony
  • Access to Cibu restaurant for breakfast
  • Pillow menu
  • Complimentary computer access in Preferred Club Lounge
  • Upgraded mini-bar and bath amenities
  • Slippers and bathrobes
  • 49”or 55” LCD TV
  • Daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres and exquisite desserts & fine liquors in the lounge
  • Governor Suites feature a living room and a dining area

 

 

Preferred Club Junior Suite Tropical View

In addition to the above amenities, the oversized Preferred Club Junior Suite Tropical View overlooks the lush tropical gardens that surround the resort and is elegantly decorated in the tones of the Caribbean with dark mahogany furniture and marble floors accentuating classic details. Step inside your very own private sanctuary of elegance and tranquilly and relish in the exclusivity of Preferred Club. The Preferred Club Junior Suites features a seating area conditioned with a sofa for added comfort. These rooms are equipped with one king or two double beds (on request on arrival at the hotel) and feature upgraded amenities. These rooms are located in buildings 1-6, 13 and 14.

 

Preferred Club Family Junior Suite Tropical View*NEW

In addition to the above amenities, the Preferred Club Family Junior Suite Tropical View also features amazing views of the lush tropical gardens that surround the resort from a private balcony or terrace. This family suite is made up of two guaranteed connecting Preferred Club Junior Suite Tropical View rooms (one with a king bed and the other with two double beds) making it the perfect option for groups or large families. There are also two bathrooms, each with a separate shower.

 

Preferred Club Junior Suite Ocean Front View

In addition to the above amenities, the Preferred Club Junior Suite Ocean Front features spectacular views of the Caribbean Sea from a private balcony with whirlpool and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details. This oversized Preferred Club Junior Suite Ocean Front features spectacular views of the Caribbean Sea from a private balcony with whirlpool and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details.

 

Preferred Club Junior Suite Beach Front Swim Out*NEW

In addition to the above amenities, the Preferred Club Junior Suite Beach Front Swim Out offers one king or two double beds and an amazing beachfront, ocean view from the private terrace equipped with swim out access to a semi-private pool (heated seasonally) facing the stunning Caribbean Sea. This beautiful swim out suite also features a separate living room area with a sofa as well as a spacious full bathroom and a separate shower.

*Please note: this room category will include a child safety lock to go out to the pool

 

Preferred Club Master Suite Ocean Front*NEW

In addition to the above amenities, the extremely spacious Preferred Club Master Suite Ocean Front offers a king bed in a separate bedroom. There’s also an expansive living room area with a sofa bed, two 55” LCD TV’s (one in the living room and one in the bedroom), a gorgeous master bathroom equipped with a separate shower and two sinks, plus a second bathroom for guests. Take in the gorgeous ocean front view from a large balcony featuring an inviting seating area.

 

Preferred Club Master Suite Beach Front Swim Out*NEW

In addition to the above amenities, the extremely spacious Preferred Club Master Suite Beach Front Swim Out offers a king bed in a separate bedroom. There’s also an expansive living room area with a sofa bed, two 55” LCD TV’s (one in the living room and one in the bedroom), a gorgeous master bathroom equipped with a separate shower and two sinks, plus a second bathroom for guests. Take in the amazing beachfront, ocean view from the private terrace equipped with swim out access to a semi-private pool (heated seasonally) facing the stunning Caribbean Sea.

 

Preferred Club Governor Suite

In addition to the above amenities, the Preferred Club Governor Suite features oceanfront views, a large room with a king bed, private terrace, air conditioning, relaxing room, bathroom with separated shower, bidet, hair dryer, VIP bathroom amenities, closet, mini-bar, laptop size safe, three phones, daily restocked mini bar with water, sodas, and beers, alarm clock, coffee maker, iron and ironing board, patio lounge in a double terrace with outdoor whirlpool, living room with TV, dining room and VIP front desk.

 

Also available upon request:

  • 4 accessible rooms – Deluxe Junior Suites Tropical View with double beds, widened doorways, bars in shower, easy access. These rooms are located on the first floor.
  • Extra bed & crib

 

RESTAURANTS

Offering 8 dining options: 5 à la carte, a buffet, a grill and a café. 24-hour dining options allow guests to enjoy late night bites at Coco Café . No reservations are required. All restaurant openings rotate throughout the week. Number of restaurants open for each meal is dependent upon occupancy levels.

Barefoot Grill | Lunch 

  • Casual grilled favorites served poolside
  • Dress Code – None

Bluewater Grill | Lunch and Dinner

  • Offers some of the very best fine cuts and seafood and fish specialties
  • Approximate seating capacity: 96
  • Dress Code - Casual Elegance
  • *Breakfast available for Preferred Club guests only

Cibu | Breakfast* and Dinner

  • Rich flavors of the Mediterranean
  • *Breakfast for Preferred Club guests only
  • Approximate seating capacity: 86
  • Dress Code - Casual Elegance

Coco Café | 24-hours

  • Premium coffee and deli snacks in a casual and relaxed atmosphere
  • Late night bites available deli-stle including the soup of the day, hot dogs, sandwiches, pizza, fruit, and salad 
  • Dress Code – None

Fresco | Dinner

  • Mexican journey to delectable delights
  • Approximate seating capacity: 100
  • Dress Code - Casual Elegance

Lemongrass | Dinner

  • Taste the best in Asian Cuisine that includes Teppanyaki tables and a Sushi Bar
  • Approximate seating capacity: Teppanyaki tables can accommodate up to 48 guests and 50 guests seated
  • Dress Code - Casual Elegance

Market Café | Breakfast, Lunch and Dinner

  • International themed buffet in an air-conditioned dining area
  • Approximate seating capacity: 330
  • Dress Code - Casual

Paramour | Dinner

  • An elegant, romantic atmosphere offering French fare
  • Approximate seating capacity: 98
  • Dress Code - Casual Elegance
  • Adult-Only

Special Dietary Dining Options

Now Sapphire offers gluten-free, vegetarian, and vegan menu options at each of its à la carte restaurants. Please notify the resort in advance as well as your waiter if yo uare allergic to any ingredients. 

DRESS CODES

Casual –

  • Bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals.
  • Ladies must wear a bathing suit wrap or cover-up.
  • No sleeveless shirts for men.

Casual Elegance –

  • Sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts.
  • Long pants required for men.
  • No sleeveless shirts or flip-flops.

Formal–

  • Men must wear long pants, collared shirts and dress shoes.
  • Women must wear blouses, skirts, slacks or dresses, with dress shoes.

 

PRIVATE ROMANTIC DINNERS*

For occasions, enjoy a private, romantic dinner for two at any of our romantic spots located throughout the resort. There is an additional charge for these private dinners and advance reservations are required. Additional costs apply.

 

BARS

Offering 5 bars and lounges serving premium brand domestic and international favorites ranging from swim-up to a nightly music lounge.

Eclipse Night Club

  • Dance the night away in this lounge offering great music and good times.

Moments

  • Enjoy a refreshing cocktail in this lobby bar.

The Reef

  • Preferred Club pool bar*

The Sandbar

  • Beach Bar

Splash

  • Swim-up bar serving premium brand beverages, located at the main pool.

 

*Preferred Club guests only

 

SIP, SAVOR & SEE DINING EXPERIENCE*

As part of the privileges of Unlimited-Luxury®, you now have the option to Sip, Savor & See at nearby participating resorts from 6 p.m. - 1 a.m. each evening! This is not a day pass and guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year's Eve dinners and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m. including bars and theater. Sip, Savor & See is subject to availability. 

*Additional costs may apply

DESTINATION INFORMATION

Now Sapphire Riviera Cancun provides the excitement of Cancun and Playa del Carmen while allowing guests to explore the ancient Mayan ruins, Pyramids of Tulum and ecological and archeological adventures all within close proximity to the resort. Our travel desk can help you arrange a tour, rent a car or help with any needs you may have when planning your perfect getaway.

Local points of interest:

Akumal – Located south of Cancun, Akumal is a small beachfront community known for swimming, snorkeling and abundance of sea turtles that lay eggs on the beach at night during nesting season.

Playa del Carmen – Originally a small fishing town, now Playa del Carmen is a popular tourist attractive with its pristine beaches and turquoise water.

Tulum Mayan Ruins – These Mayan ruins are located in one of the most important cities during its time, are among the most popular sites to visit including ancient artifacts, pyramids, a beach and breathtaking views of Caribbean Sea from cliff-top.

X-Caret (Ecological/Archeological Theme Park) – Learn about the Mayan culture and enjoy several family activities at this ecological/archaeological theme park.

Xel-Ha  – Visit Xel-Ha to enjoy this aquatic adventure through lagoons and caves while taking in the ancient Mayan culture including intact artifacts of the past.

INDOOR/OUTDOOR ACTIVITIES

  • Tennis/Tennis lessons*
  • Beach and water volleyball
  • Beach soccer
  • Ping-Pong
  • Board games
  • Big screen movies on the beach
  • Golf*
  • Theme nights
  • Yoga
  • Euro-Bungee
  • 4 lovely pools, including one for Preferred Club members/adults-only

WATER SPORTS

  • Hobie Cats
  • Kayaks
  • Water aerobics
  • Water polo
  • Scuba lessons in the pool
  • Snorkeling*

*Additional costs apply

 

EXPLORER’S CLUB FOR KIDS

Hours: 9 a.m. – 10 p.m.

Ages: 3 – 12

At this fully supervised children's program, kids will enjoy the following activities:

  • Arts & Crafts
  • Playground
  • Sandcastle contests
  • Board games and video games
  • Weekly campout adventures
  • Big screen movies on the beach
  • Beepers for parental control
  • Dinner for children

All Explorer’s Club staff members are certified by the American Red Cross in CPR for children.

 

GOLF

Complimentary Green Fees at Grand Coral Riviera Maya Golf Course

From now until April 30, 2018, guests at Now Sapphire Riviera Cancun will be able to enjoy one round of complimentary green fees per person, per day at Grand Coral Riviera Maya Golf Course. Details & pricing can be found on the Special Offers page under “Complimentary Greens Fees” offer.

*Additional costs apply

UNQIUE EXPERIENCES

  • Turtle Release Program (available select seasons)
  • Complimentary greens fees*
  • Sip, Savor & See*

FACILITIES & SERVICES

  • Concierge services and 24-hour front desk
  • 24-hour room service
  • 4 swimming pools
  • Air-conditioned theater - accommodates up to 860 guests
  • Currency exchange
  • Meeting and conference rooms
  • Shopping onsite
  • ATM
  • Fitness Center
  • Car rentals*
  • Laundry service* - Available daily from 9:00 am to 5:00 pm
  • Medical facilities*
  • On-site Travel Agency*
  • Scuba Diving Shop*
  • Handicapped rooms available (wheelchair accessible)

*Additional costs apply

 

BABYSITTING*

Babysitting is separate from the Explorer’s Club and is it an additional charge. Pricing is as follows:

  • 1 child: $17 USD per hour
  • 2 children: $19 USD per hour

For three children, two babysitters are necessary, which incurs an additional $30 USD charge for a taxi. For more than three children, two babysitters are necessary, which includes a $30 additional charge for a taxi. A $25 USD fee will apply if the babysitting is canceled with less than 12 hour notice. This service applies to a minimum of 3 hours.

 

NOW SPA BY PEVONIA®*

Hours: 8 a.m. – 8 p.m.

For those guests seeking a sanctuary for the senses, our Spa, that reaches 1937 sq. ft/591 m2, offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Whirlpool baths and treatment rooms, a relaxation lounge, sauna, steam room and private showers are available, as well as pedicures, manicures, facials and a full-service beauty salon.

Spa facilities include:

  • Two whirlpools
  • Seven indoor treatment rooms including three for couples, Roman Tubs and one oceanfront palapa for couples
  • Sauna for both men and women
  • Steam Room
  • Relaxation area
  • Beauty Salon
  • Outdoor treatment areas located throughout the pool and beach areas
  • Fitness center

 

FITNESS CENTER - Recently Enhanced!

  • Treadmill
  • Stationary Bicycles
  • Elliptical machines
  • Stair Climbers
  • Free Weights

SMALL DOGS WELCOME*

Now Resorts & Spas now offer small dog friendly accommodations and other extras, in select room categories (with restricted access throughout the resort) so you don’t have to leave your four-legged friend behind.

Learn more: https://www.unlimitedvacationclub.com/Pages/SmallDogs

*Additional costs apply.

Clean Complete Verification™

It is important you have peace of mind anytime you choose to visit an AMResorts-branded property, and health and safety have always been a top priority. To support this, AMResorts-branded properties have implemented their CleanComplete Verification™ for new health and safety policies and protocols that begin the moment you begin planning a vacation to the time you return home. See full details of the policies and protocols here.

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