• Aerial View
  • Main Pool
  • Beach
  • Lobby
  • Main Pool and Wedding Gazebo
  • Preferred Club Pool
  • Lobby
  • Deluxe Junior Suite Tropical View
  • Deluxe Junior Suite Tropical View
  • Deluxe Junior Suite Bathroom
  • Deluxe Junior Suite Ocean Front
  • Deluxe Junior Suite Ocean Front
  • Preferred Club Lounge
  • Preferred Club Junior Suite Tropical View
  • Preferred Club Junior Suite Tropical View
  • Preferred Club Junior Suite Ocean Front
  • Preferred Club Junior Suite Ocean Front
  • Preferred Club Ocean Front Balcony
  • Preferred Club Governor Suite
  • Bluewater Grill
  • Cibu Restaurant
  • Lemongrass Restaurant
  • Market Cafe
  • Paramour Restaurant
  • Paramour Restaurant Terrace
  • Wine Cellar
  • Barefoot Grill
  • Coco Cafe
  • Eclipse Night Club
  • Temazcal at the Spa
  • Spa Hydrotherapy Circuit
  • Couples Spa Cabin
  • Spa Relaxation Area
  • Spa Relaxation Area
  • Beachfront Spa Cabin
  • Explorer's Club for Kids

Now Sapphire Riviera Cancun, a AAA Four Diamond resort, boasts architecture and décor inspired by the ancient Mayan Culture. Enjoy 496 rooms & suites, offering private terraces and lovely views. The Unlimited-Luxury® experience begins with 24-hour room service. Gourmet cuisine and unlimited top-shelf spirits are served at eight dining options and five bars & lounges. Savor dining and entertainment at nearby resorts with the Sip, Savor & See Dining Experience. During the day, lay out by one of pools or try out non-motorized water sports. Enjoy the Now Spa by Pevonia® while the young ones play at the Explorer’s Club for Kids or Core Zone Teen’s Club. At At night, exciting entertainment awaits. The Unlimited-Luxury® experience continues with Unlimited Connectivity, offering free Wi-Fi and international calling to the U.S., Canada and Mexico. This oceanfront resort, perfect for multigenerational travel, is close to great golf courses and landmarks in the Riviera Cancun.  

Resort Features
  • Architecture and décor inspired by the ancient Mayan Culture
  • Elegant wedding gazebo overlooking the main pool with breathtaking ocean views
  • Luscious gardens and exclusive open areas ideal for private events and special occasions
  • Beautiful Now Spa by Pevonia® boasting over 6,000 square feet of spa facilities including 7 treatment cabins with private showers, a hydrotherapy circuit, a beauty salon, relaxation area and a Temazcal
  • Exclusive adults-only pool for the Preferred Club level
  • 4 large pools featuring luxurious Bali beds and ocean front kiosks
  • Over 9,000 square feet of meeting and banquet space
  • Features Unlimited Connectivity which allows guests to enjoy free app-to-app calling and wireless internet, schedules of all events and activities at the resort, local destinations and adventures available, and much more!
Unlimited-Luxury®

Unlimited-Luxury® where everything is included:

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities
  • Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines with Unlimited Connectivity.  The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more!*

 

Unlimited-Luxury® for reconnecting every generation.

 

*Available at select resorts.

Points of Interest

DESTINATION INFORMATION

Now Sapphire Riviera Cancun provides the excitement of Cancun and Playa del Carmen while allowing guests to explore the ancient Mayan ruins, Pyramids of Tulum and ecological and archeological adventures all within close proximity to the resort. Our travel desk can help you arrange a tour, rent a car or help with any needs you may have when planning your perfect getaway.

Local points of interest:

Akumal – Located south of Cancun, Akumal is a small beach-front community known for swimming, snorkeling and abundance of sea turtles that lay eggs on the beach at night during nesting season.

Playa Del Carmen – Originally a small fishing town, now Playa Del Carmen is a popular tourist attractive with its pristine beaches and turquoise water.

Tulum Mayan Ruins – These Mayan ruins are located in the one of the most important cities during its time, are among the most popular sites to visit including ancient artifacts, pyramids, a beach and breathtaking views of Caribbean Sea from cliff-top.

X-Caret (Ecological/Archeological Theme Park) – Learn about the Mayan culture and enjoy several family activities at this ecological/archaeological theme park.

Xel-Ha  – Visit Xel-Ha to enjoy this aquatic adventure through lagoons and caves while taking in the ancient Mayan culture including intact artifacts of the past.

Resort Map

Accomodations

Relax and rest in one of 496 cozy Junior or Preferred Club Suites, handsomely appointed with all the niceties, lifestyle touches, and dream views that make your slice of paradise so enchanting. When you desire even more, there’s the Preferred Club, which offers personal service and phenomenal amenities, led by our Preferred Club Junior Suites, which offer spectacular ocean views and upgraded amenities.

ALL FINELY-APPOINTED SUITES OFFER THE FOLLOWING AMENITIES:

  • One king size bed or two double beds
  • Bathroom with tub & shower
  • Private and furnished balcony or terrace
  • Marble floors
  • Bathrobe and slippers
  • Hair dryer
  • Direct dial phone
  • 32” Cable TV
  • Mini-bar refreshed daily with soft drinks, beer and bottled water.
  • Electronic safe box
  • Electronic keyhole
  • Alarm clock with iPod docking stations
  • Air-conditioning with individual control
  • Ceiling fan
  • Sofa
  • 24-hour room service
  • Coffee and tea maker
  • Iron & Ironing board
  • Luxury amenities in Preferred section
  • Unlimited Connectivity

ROOM CATEGORY DESCRIPTIONS:

Deluxe Junior Suite Tropical View | 520 ft² / 48.3 m²

In addition to the above amenities, the Deluxe Junior Suite Tropical View also features amazing views of the lush tropical gardens that surround the resort from a private balcony or terrace. This suite is elegantly decorated in the tones of the Caribbean with dark mahogany furniture and marble floors accentuating classic details. Step inside your very own private sanctuary of elegance and tranquility and sleep on one of the most relaxing beds in the Caribbean. These rooms are conditioned with one king or two double beds (on request on arrival at the hotel), and feature deluxe amenities.

Max occupancy (1 king bed): 2 adults

Max occupancy (2 double beds): 2 adults and 2 children or 3 adults and 1 child

 

PREFERRED CLUB

All of our Preferred Club Suites offer impressive tropical view and ocean front suites, and offer the following additional amenities:

  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Private, Preferred Club Lounge and adult-only pool
  • Pool concierge & bar service
  • Ocean front suites offer Jacuzzi on balcony
  • Upgraded bath amenities
  • Pillow menu
  • Complimentary computer access in Club Lounge
  • Upgraded mini-bar and room service menu
  • Daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres and exquisite desserts & fine liquors in the lounge
  • Complimentary newspaper in room every day (English and Spanish)
  • Governor Suites feature a living room and a dining area

 

PREFERRED CLUB ROOM CATEGORY DESCIRPTIONS:

Preferred Club Junior Suite Tropical View | 520 ft² / 48.3 m²

In addition to the above amenities, the oversized Preferred Club Junior Suite Tropical View overlooks the lush tropical gardens that surround the resort and is elegantly decorated in the tones of the Caribbean with dark mahogany furniture and marble floors accentuating classic details. Step inside your very own private sanctuary of elegance and tranquilly and relish in the exclusivity of Preferred Club. The Preferred Club Junior Suites features a seating area conditioned with a sofa for added comfort. These rooms are equipped with one king or two double beds (on request on arrival at the hotel) and feature upgraded amenities.

Max occupancy (1 king bed): 2 adults

Max occupancy (2 double beds): 2 adults and 2 children or 3 adults and 1 child

Preferred Club Junior Suite Ocean Front | 520 ft² / 48.3 m²

In addition to the above amenities, the Preferred Club Junior Suite Ocean Front features spectacular views of the Caribbean Sea from a private balcony with whirlpool and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details. This oversized Preferred Club Junior Suite Ocean Front features spectacular views of the Caribbean Sea from a private balcony with Jacuzzi and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details.

Max occupancy (1 king bed): 2 adults

Max occupancy (2 double beds): 2 adults and 2 children or 3 adults and 1 child

Preferred Club Junior Suite Beach Front | 520 ft² / 48.3 m²

In addition to the above amenities, the Preferred Club Junior Suite Beach Front features spectacular views of the Caribbean Sea from a private terrace with whirlpool and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details with direct access to the beach.

Max occupancy (1 king bed): 2 adults

Max occupancy (2 double beds): 2 adults and 2 children or 3 adults and 1 child

Preferred Club Governor Suite | 990 ft² / 92 m²

In addition to the above amenities, the Preferred Club Governor Suite features ocean front views, a large room with a king bed, private terrace, air conditioning, relaxing room, bathroom with separated shower, bidet, hair dryer, VIP bathroom amenities, closet, mini-bar, laptop size safe, three phones, daily restocked mini bar with water, sodas, and beers, alarm clock, coffee maker, iron and ironing board, patio lounge in a double terrace with outdoor Jacuzzi, living room with TV, dining room and VIP front desk.

Max occupancy: 2 adults

 

*Also available upon request:

  • 4 ADA rooms – Deluxe Junior Suites Tropical View with double beds, widened doorways, bars in shower, easy access. Lift facilities are available in all the principal areas. These rooms are located on the first floor.
  • Extra bed & crib
Restaurants & Bars

RESTAURANTS

Offering 8 restaurants: 5 à la carte, 1 buffet, a grill and a café. No reservations are required. All restaurant openings rotate throughout the week. Number of restaurants open for each meal is dependent upon occupancy levels.

Bluewater Grill | Lunch 11 a.m. – 5:30 p.m. and Dinner 6 p.m. – 11 p.m.

  • Offers some of the very best fine cuts and seafood and fish specialties
  • Approximate seating capacity: 96
  • Dress Code - Casual Elegance

Cibu | Dinner 6 p.m. – 11 p.m.

  • Rich flavors of the Mediterranean
  • Approximate seating capacity: 86
  • Dress Code - Casual Elegance

Fresco | Dinner 6 p.m. – 11 p.m.

  • Mexican journey to delectable delights
  • Approximate seating capacity: 100
  • Dress Code - Casual Elegance

Lemongrass | Dinner 6 p.m. – 11 p.m.

  • Taste the best in Asian Cuisine that includes Teppanyaki tables and a Sushi Bar
  • Approximate seating capacity: Teppanyaki tables can accommodate up to 48 guests and 50 guests seated
  • Dress Code - Casual Elegance

Market Café | Breakfast 7 a.m. – 11 a.m., Lunch 12:30 p.m. – 3 p.m. and Dinner 6:30 p.m. – 10 p.m.

  • International themed buffet in an air-conditioned dining area
  • Approximate seating capacity: 330
  • Dress Code - Casual

Paramour | Dinner 6 p.m. – 11 p.m.

  • An elegant, romantic atmosphere offering French fare
  • Approximate seating capacity: 98
  • Dress Code - Casual Elegance
  • Adult-Only

Barefoot Grill | Open 12 p.m. – 4 p.m.

  • Casual grilled favorites served poolside
  • Dress Code – None

Coco Cafe | 6 p.m. – 11 p.m.

  • Premium coffee and deli snacks in a casual and relaxed atmosphere
  • Dress Code – None

 

DRESS CODES

Casual –

  • Bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals.
  • Ladies must wear a bathing suit wrap or cover-up.
  • No sleeveless shirts for men.

Casual Elegance –

  • Sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts.
  • Long pants required for men.
  • No sleeveless shirts or flip-flops.

Formal–

  • Men must wear long pants, collared shirts and dress shoes.
  • Women must wear blouses, skirts, slacks or dresses, with dress shoes.

 

PRIVATE ROMANTIC DINNERS*

For occasions, enjoy a private, romantic dinner for two at any of our romantic spots located throughout the resort. There is an additional charge for these private dinners and advance reservations are required.

 

BARS

Offering 5 bars and lounges serving premium brand domestic and international favorites ranging from swim-up to a nightly music lounge.

Eclipse Night Club | 10 p.m. – 1 a.m.

  • Dance the night away in this lounge offering great music and good times.

Moments | Open 12 p.m. – 12 a.m.

  • Enjoy a refreshing cocktail in this lobby bar.

Splash | Open 10 a.m. – 5 p.m.

  • Swim up bar serving premium brand beverages, located at the main pool.

The Reef | Open 9 a.m. – 5 p.m.

  • Preferred Club pool bar*

The Sandbar | Open 9 a.m. – 5 p.m.

  • Preferred Club beach bar*

*Preferred Club guests only

 

SIP, SAVOR & SEE DINING EXPERIENCE

As part of the privileges of Unlimited-Luxury®, we’re offering guests of Now Sapphire Riviera Cancun the chance to Sip, Savor & See Dreams Puerto Aventuras Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Tulum Resort & Spa, Now Jade Riviera Cancun and Sunscape Sabor Cozumel.

Enjoy dinner and live entertainment at neighboring resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.

The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3pm. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners and special events. Guests can utilize the facilities at the resort they are visiting from 6 pm to 1 am, including bars and theater.

Video
Activities & Entertainment

INDOOR/OUTDOOR ACTIVITIES

  • Tennis/Tennis lessons*
  • Beach and water volleyball
  • Beach soccer
  • Ping-Pong
  • Board games
  • Big screen movies on the beach
  • Golf*
  • Theme nights
  • Yoga
  • Euro-Bungee
  • 4 lovely pools, including one for Preferred Club members/adults-only

WATER SPORTS

  • Kayaks
  • Hobie cats
  • Windsurfing
  • Water aerobics
  • Water polo
  • Snorkeling*
  • Deep sea fishing*
  • Scuba diving*

*Additional costs apply

 

EXPLORER’S CLUB

Hours: 9 a.m. – 10 p.m.

Ages: 3 – 12

At this fully supervised children's program, kids will enjoy the following activities:

  • Arts & Crafts
  • Playground
  • Sandcastle contests
  • Board games and video games
  • Weekly campout adventures
  • Big screen movies on the beach
  • Beepers for parental control
  • Dinner for children

All Explorer’s Club staff members are certified by the American Red Cross in CPR for children.

 

CORE ZONE TEEN'S CLUB

Hours: 9 a.m. – 12 a.m.

Ages: 13 – 17 

At this supervised program, teens can meet each other and enjoy the following activities with no parents around:

  • Social events – including weekly bonfires and Disco mixers
  • Video Games – Xbox 360, Wii and Play Station 2
  • Plasma televisions
  • Pool, air hockey and foosball tables
  • Ping-pong
  • Euro-Bungee
  • Water activities
  • Painting*

 

GOLF

Complimentary Green Fees at Grand Coral Riviera Maya Golf Course

From now until December 31, 2015, guests at Now Sapphire Riviera Cancun will be able to enjoy one round of complimentary green fees per person, per day at Grand Coral Riviera Maya Golf Course. Details & pricing can be found on the Special Offers page under “Complimentary Greens Fees” offer.

*Additional costs apply

UNQIUE EXPERIENCES

Turtle Release Program (available select seasons)  Complimentary greens fees*  Sip, Savor & See*

Facilities & Services

FACILITIES & SERVICES

  • Concierge services and 24-hour front desk
  • 24-hour room service
  • 4 swimming pools
  • Air-conditioned theater - accommodates up to 860 guests
  • Currency exchange
  • Meeting and conference rooms
  • Shopping onsite
  • ATM
  • Fitness Center
  • Unlimited Connectivity
  • Car rentals*
  • Laundry service* - Available daily from 9:00 am to 5:00 pm
  • Medical facilities*
  • On-site Travel Agency*
  • Scuba Diving Shop*
  • Handicapped rooms available (wheelchair accessible)

*Additional costs apply

UNLIMITED CONNECTIVITY

This complimentary, interactive Now Resorts & Spas mobile app allows guests to stay connected to those they are with, as well as friends and family back home through Unlimited Connectivity. Utilizing the app-to-app call feature, guests can make local and international calls using the resort’s Wi-Fi connection, without incurring any cell phone roaming charges.  Guests can also personalize their stay by creating a user profile using email, Facebook or Twitter accounts to contact resort staff directly, book spa appointments, reserve excursions and access information about dining, resort activities, local attractions and much more.  In addition, this easy-to-use, cost-saving app registers as a room extension so guests can send and receive calls throughout the resort as if they were in their room.

BABYSITTING*

Babysitting is separate from the Explorer’s Club and is it an additional charge. Pricing is as follows:

  • 1 child: $17 USD per hour
  • 2 children: $19 USD per hour

For more than three children, two babysitters are necessary, which includes a $30 additional charge for a taxi. A $25 USD fee will apply if the babysitting is canceled with less than 12 hour notice. This service applies to a minimum of 3 hours.

 

NOW SPA BY PEVONIA®*

Hours: 9 a.m. – 8 p.m.

For those guests seeking a sanctuary for the senses, our Spa, that reaches 1937 sq. ft/591 m2, offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Jacuzzi baths and treatment rooms, a relaxation lounge, sauna, steam room and private showers are available, as well as pedicures, manicures, facials and a full-service beauty salon.

Spa facilities include:

  • Two whirlpools
  • Seven indoor treatment rooms including three for couples, Roman Tubs and one ocean front palapa for couples
  • Sauna for both men and women
  • Steam Room
  • Relaxation area
  • Mexican temazcal steam bath
  • Beauty Salon
  • Outdoor treatment areas located throughout the pool and beach areas
  • Fitness center

 

FITNESS CENTER

Hours: 7 a.m. – 7 p.m.

  • Treadmill
  • Stationary Bicycles
  • Elliptical machines
  • Stair Climbers
  • Free Weights

*Additional costs apply