Reflect Cancun Resort & Spa is ideally located on a stretch of white-sand beach offering breathtaking views of the sparkling blue Caribbean and just 25 minutes from Cancun International Airport. The heart of downtown Cancun is merely 15 minutes away and offers vibrant nightlife, restaurants, and shopping. Guests ...

are treated to the inclusions of Unlimited-Luxury® where all vacation needs are taken care of.

Two stunning towers, one specifically for Altitude Club guests, host 398 elegantly appointed rooms and suites offering views of the magnificent Caribbean Sea and Nichupte Lagoon. Each room is equipped with a king-size or two double beds, spacious bathroom with luxury amenities, a daily refreshed mini-bar with beer, soft drinks, juices and bottled water, and 24-hour room service. Rooms and suites in the Altitude Club tower offer additional amenities including a private lounge, exclusive access to an adults-only infinity pool and so much more!

Four shimmering swimming pools, including a children’s pool, cater to each traveler’s desired atmosphere. Delectable meals and treats are available at three à la carte dining options, a buffet, a ceviche bar and a deli café with no required reservations. Five bars and lounges serve a wide array of cocktails and unlimited top-shelf spirits. Supervised fun for kids 3-12 is available at the Explorer’s Club allowing adults to sneak away and enjoy pampering at the spa. Reflect Cancun Resort & Spa caters to every vacation style and creates the perfect atmosphere for moments to remember forever.


  • Perfectly situated on the corner of Punta Cancun, just a few steps from the ICC Cancun International Convention Center and close proximity to the nightlife, shopping and restaurants.
  • Only 25 minutes from Cancun International Airport.
  • Expansive stretch of white-sand beach and swimmable ocean water
  • 398 comfortable rooms with balconies or terraces
  • Oversized, family-friendly accommodations and bookable connecting room options
  • Altitude Suites located in an exclusive building with access to the private adults-only infinity pool
  • Intimate resort layout with direct beach access from the lobby and within walking distance to all resort facilities
  • Four swimming pools including a children’s pool and an Altitude Club adults-only infinity pool
  • Presidential Suites are equipped with extra luxurious amenities including home cinema, living room, dining room and kitchenette
  • 2,837 square feet of meeting space divided in three rooms ideal for small meetings and banquet service
  • Specialty mixology classes and wine and tequila tastings offered through the entertainment team
  • Complimentary Wi-Fi throughout the resort


Everything is included in the Unlimited-Luxury® experience...

Endless Food and Beverage Options:

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits and non-alcoholic beverages

Engaging Experiences:

  • Culturally themed daytime activities and locally inspired nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • Fully equipped fitness centers and fitness classes
  • Explorer’s Club for Kids ages 3 to 12 with supervised activity programs daily

Elevated Service Levels

  • 24-hour room and concierge services
  • Daily maid and turn-down service
  • Daily refreshed mini-bar
  • Attentive pool and beach wait service

 

 

 

Altitude Club

Todas las suites del Club Altitude ofrecen las siguientes amenidades y servicios:

  • Check in y check out privado y personalizado en el lounge privado
  • Lounge Club Altitude
  • Amenidades de baño de lujo
  • Batas de baño y pantuflas
  • Toalla de playa en la habitación
  • Servicio diario de desayuno continental, café y postres durante el día, bocadillos y vinos por la noche en el Altitude Club lounge.

All rooms offer the following amenities and inclusions:

  • One king or two double beds
  • Bathroom with bathtub or rain shower
  • Bathrobe and slipper
  • 24-hour room service
  • In-room bath amenities including shampoo, conditioner, bath soap/gel and lotion
  • Hair dryer
  • Vanity mirror
  • Iron & Ironing board
  • In-room electronic safe box
  • In-room coffee and tea machine
  • Mini-bar refreshed daily with water, beer and soft drinks
  • Direct dial telephone
  • Complementary Wi-Fi

 

Room Category Descriptions

Deluxe Room  

In addition to the above amenities, the Deluxe Rooms boast clean, contemporary décor and offer a king-size or two double beds, a spacious bathroom with a bathtub or shower, and balcony.

 

Deluxe Partial Ocean View

In addition to the above amenities, the Deluxe Partial Ocean View rooms boast clean, contemporary décor and offer a king-size or two double beds, a spacious bathroom with a bathtub or shower, and ocean view balcony.

 

Deluxe Family Partial Ocean View

In order to easily accommodate a family, the Deluxe Family Partial Ocean View rooms offer guaranteed connecting rooms in the Deluxe Partial Ocean View category. The Deluxe Family Partial Ocean View offers one room with a king-size bed and one room with two double beds, two spacious bathrooms with a bathtub or shower, and ocean view balconies.

 

Deluxe Ocean Front

In addition to the above amenities, the Deluxe Ocean Front rooms boast clean, contemporary décor and offer a king-size or two double beds, a spacious bathroom with a bathtub or shower and, ocean view balcony.

 

Family Suite Ocean Front

In addition to the above amenities, the Family Suite Ocean Front rooms boast clean, contemporary décor and offer a king-size and a double sofa bed, two spacious full bathrooms with a bathtub or shower, and two oceanfront view balconies.

 

Honeymoon Suite Ocean Front

In addition to the above amenities, the Honeymoon Suite Ocean Front rooms boast clean, contemporary décor and offer a king-size bed, one spacious bathroom with a bathtub or shower, one half-bath, and two oceanfront balconies.

 

 

ALTITUDE CLUB TOWER

All Altitude Club suites offer preferred status, upgraded amenities and upgraded services:

  • Personalized check-in and check-out at the Private Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • 24-hour room service with healthy options
  • Onsite exclusive preferred bar
  • Upgraded mini-bar service and bathroom amenities
  • Bali beds in the pool and beach area exclusively for Altitude guests (*reservations required)
  • Pillow menu
  • Altitude Club area on the beach with exclusive access

 

Altitude Suite (ROH)

In addition to the above amenities, the Altitude Suite is available with either one king-size bed or two double beds and includes an ample closet, electronic laptop-size safe, iron and ironing board, furnished private terrace. Bathrooms are equipped with vanity mirror, full length mirror, rain shower, vanity, a scale, an additional phone, hair dryer, bathrobes and slippers.

 

Altitude Suite Ocean Front

In addition to the above amenities, the Altitude Suite Ocean Front is available with one king-size bed only and includes an ample closet, electronic laptop-size safe, iron and ironing board, furnished private terrace. Bathrooms are equipped with vanity mirror, full length mirror, rain shower, vanity, a scale, an additional phone, hair dryer, bathrobes and slippers.

 

Altitude Corner Suite Partial Ocean View

In addition to the above amenities, the Altitude Corner Suite Partial Ocean View boats panoramic partial ocean views and is available with one king-size bed only. Amenities include an ample closet, electronic laptop-size safe, iron and ironing board, furnished private terrace. Bathrooms are equipped with vanity mirror, full length mirror, rain shower, vanity, a scale, an additional phone, hair dryer, bathrobes and slippers.

 

Altitude Corner Suite Ocean Front

In addition to the above amenities, the Altitude Corner Suite Ocean Front boats amazing panoramic ocean view and is available with one king-size bed only. Amenities include an ample closet, electronic laptop-size safe, iron and ironing board, furnished private terrace. Bathrooms are equipped with vanity mirror, full length mirror, rain shower, vanity, a scale, an additional phone, hair dryer, bathrobes and slippers.

 

Altitude Family Suite Partial Ocean View

In order to easily accommodate a family, the Altitude Family Suite Partial Ocean View rooms offer guaranteed connecting rooms. The Altitude Family Suite Partial Ocean View is located in a luxurious and contemporary section and offers a king-size and two double beds, two spacious bathrooms with a shower, and balcony with partial ocean views.

 

Altitude Master Suite Ocean Front

In addition to the above amenities, the Altitude Master Suite Ocean Front is located on the top floor of the Club Tower with incredible panoramic ocean views and is available with one king-size bed and a semi-separate living area with a sofa bed.  Amenities include an ample closet, electronic laptop-size safe, iron and ironing board, furnished private terrace with whirlpool. Large bathrooms are equipped with double vanities, double rain shower a scale, an additional phone, hair dryer, bathrobes and slippers.


RESTAURANTS

Offering nine on-site dining options including 3 à la carte gourmet restaurants, a buffet, a café, a cevicheria, a taqueria, and two grills. 24-hour room service is also available. Guests also have access to an authentic Mexican restaurant located just steps outside the resort lobby. Gluten-free and vegetarian menu options are available. All restaurant openings rotate throughout the week. Number of restaurants open for each meal is dependent upon occupancy levels.

 

Ayami | Dinner

  • À la carte Asian cuisine
  • Dress code: Casual Elegance

Barefoot Grill | Lunch

  • Hamburgers, hot dogs, nachos and more

The Beach Bar & Grill | Lunch

  • Snack favorites like ceviche, burgers, nachos and more
  • Dress code: Casual

Coco Café

  • Coffee, tea, bagels, salads, and desserts
  • Dress code: Casual

The Grill | Lunch and Dinner

  • À la carte grilled specialties served for lunch and dinner
  • Dress code: Casual

Hacienda El Mortero | Dinner reservations are available for 6:30 p.m., 7:30 p.m. or 8:30 p.m.

  • Authentic Mexican cuisine
  • Located 5 minutes from Reflect Cancun
  • Reservations are required and can be made with the concierge before 3 p.m.
  • Reservations are taken on a first come first serve basis. 40 people can be seated per night.

La Taquería | Dinner

  • A variety of tacos, tortas and quesadillas
  • Dress code: Casual

Red Fish | Lunch

  • Special ceviche and snacks
  • Dress code: Casual

Restaurant O | Breakfast and Dinner.

  • International buffet open for breakfast and dinner
  • Dress code: Casual

Risotto | Dinner 

  • À la carte Italian cuisine
  • Dress code: Casual Elegance

 

 

Dress Codes

Casual – Bermudas (long shorts or capri pants), sneakers/ tennis shoes or sandals. No sleeveless shirts for men. Women must wear a bathing suit wrap or cover-up.

 

Casual Elegance – Sneakers/ tennis shoes or dress sandals, dress shirts with short sleeves or collared shirts. No sleeveless shirts or flip-flops. Long pants required for men.

 

BARS

Five bars and lounges at Reflect Cancun Resort & Spa include a lobby bar, a pool bar, a beach bar, an Altitude Club bar, and a terrace bar serving unlimited international and domestic top-shelf spirits.

 

Altitude Club Bar

  • Located in the Altitude Tower and exclusively for Altitude Club guests

K Bar 

  • Beach bar

The Lounge & Terrace 

  • Tapas, drinks, and more with sunset views

The Pool Bar

  • Swim-up and enjoy a cocktail
  • Enjoy sparkling pool views while sipping a delicious cocktail

Reflections Lobby Bar

  • Located in the hotel lobby

 

Sip, Savor & See

As part of the privileges of Unlimited-Luxury®, we’re offering guests of Reflect Cancun the chance to Sip, Savor & See participating sister properties in the region. Enjoy dinner and live entertainment at neighboring sister resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.

The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theater.

 

*Sip, Savor & See may be limited due to private events and resort buyouts.

 

Cancun has become one of the main tourist centers of the Caribbean, not only because of its natural and cultural richness, the friendliness of its people and the gastronomic variety; but also due to the high connectivity between Cancun and the rest of Latin America, the United States, and Europe.

 

Local Points of Interest:

  • Plaza Caracol Mall – The nearby, renowned Plaza Caracol Mall presents guests with over 150 stores, offering souvenirs, perfumes, fine jewelry, designer clothing, and more!
  • Local Restaurants & Bars – Many famous nearby restaurants offering nightly entertainment in Cancun’s Hotel Zone such as CoCo Bongo, Señor Frogs, Jimmy Buffet’s Margaritaville, and Hard Rock Café.
  • Nichupte-Borjorquez Lagoon – This area offers world-class fly and spin tackle fishing in the “Nichupte Lagoon”
  • Isla Mujeres – Accessibly by ferry or boat, this relaxing island is a great place to visit as a day trip from Cancun. Contact concierge for details.
  • Cozumel – This island is a tourist destination for scuba diving and snorkeling.
  • Xplor Park – This adventure park located in the jungles of Riviera Maya features a zipline course, an underground river, an amphibious jeep, rafting, and more.
  • X-caret (Ecological Park) – Learn more about Mayan culture and enjoy several family activities at this ecological/archeological theme park.
  • Xel-Ha (Eco-Aquatic Park/Archeological Site) Enjoy this aquatic adventure through lagoons and caves while taking in the ancient Mayan culture including intact artifacts of the past
  • Tulum Mayan Ruins – These ruins located in one of the most important cities during its time are among the most popular sites to visit including ancient artifacts, pyramids, a beach and breathtaking views of the Caribbean Sea from a clifftop.
  • Coba Mayan Ruins – Coba is located deep in the jungle and boasts the tallest pyramid in the Yucatan peninsula.
  • Chichen Itza Mayan Ruins – These Mayan ruins include several restored ancient structures, pyramids, and excellent views of Chichen Itza. Chichen Itza is one of the most impressive of all the Mayan ruins, named as one of the 7 wonders of the world. The pyramid and other historical ruins are located in the middle of the jungle and are part of an extensive tour of the area.
  • Isla Mujeres – Only 9 miles by boat, Isla Mujeres offers a day filled with snorkeling, exploring, and eating the freshest seafood
  • Cancun Underwater Museum – This world-famous underwater museum offers sculptures to see while scuba diving. The sculptures are made from marine concrete and create an artificial reef.

 

Activities offered are designed to create experiences guests can share together and include cultural, active and live entertainment.

 

INDOOR/OUTDOOR ACTIVITIES

  • Water Aerobics
  • Motorized Watersports*
  • Scuba Diving*
  • Cultural activities including a Mayan show once a week
  • Golf nearby*
  • Spa*
  • Live Musical performance
  • Bingo
  • Dance Lessons
  • Beach Volleyball
  • Beach Football
  • Cooking and Mixologist classes
  • Wine and Tequila tasting
  • Yoga, Stretching and Pilates Classes
  • Ping Pong
  • Shopping tour to market in downtown Cancun with the E-team
  • Chef’s Table
  • Massage lessons

 

*Additional costs may apply

 

POOLS

Reflect Cancun offers four pools on property. There is a main pool with swim-up bar, a kids’ pool and an infinity pool for adult guests of the Altitude Club. Additionally, there is an upper pool located near the main pool.

 

Pools

Heated

Notes

Main Pool

No

 

Upper Pool

No

 

Infinity Pool

No

Adult guests of the Altitude Club only

Kids’ Pool

No

 

 

unique resort experiences

  • Enjoy an authentic taste of Mexico with complimentary access to one of the most traditional Mexican restaurants in Cancun. All you can eat is included in Unlimited-Luxury® with three seating times available for dinner
  • Mayan Show once a week featuring dancing and Mayan rituals  

 

ENTERTAINMENT

  • Theme nights
  • Live music in the lobby 3 nights per week

BABYSITTING

Babysitting is available upon request. Reservations must be made 24-hours prior at the concierge desk. Pricing is as follows:

  • 1 Child for $20 USD per hour. After 10 p.m., $10 USD additional applies for taxi service
  • 2 Children for $35 USD per hour. After 10 p.m. $10 USD additional applies for taxi service
  • 3 children for $55 USD per hour. After 10 p.m. $20 USD additional applies for taxi service

 

Explorer’s Club for kids

Hours: 9 a.m. – 5 p.m.

Activities and supervision are available for children ages 3 – 12 at the kid’s club.  Crafts, games, snacks and meals will be available.

 

CORE ZONE TEENS CLUB

Hours: 12 p.m. – 8 p.m. 

At this supervised program, teens (13-17) can hang out and enjoy the following activities with no parents around:

  • Pool table
  • Air hockey
  • Foosball
  • Videogames
  • Sports and videogame tournaments

 

GOLF

This Greg Norman signature 18-hole course features strategically placed holes to offer exceptional ocean and tropical views and is perfect for both the experienced golfer and those who would like to learn. We offer a complimentary greens fee for Reflect Cancun guests.

 

Guests playing at any time will be charged a mandatory service fee. Seasonal rates per person:

 

Pricing November 1, 2018 through April 30, 2019

  • Guests playing from 6:30 a.m. to 12:59 p.m. will incur a prime tee time charge of $99 USD
  • Twilight (starting at 1:00 p.m.): $70 USD
  • Junior (17 years old & younger): $70 USD

 

Each round includes:

  • 18 holes green fee
  • Shared golf cart with GPS Visage System
  • Courtesy sleeve of 3 logo golf balls
  • Unlimited access to driving range and practice facilities on day of play
  • Bottled water
  • Unlimited Golf Week: $525 USD
    • All you can play in 7 days
    • Includes 3 sleeves of fold balls

 

Special packages for groups (12 or more people), weddings, and tournament options are also available. Please request more information with the Golf Concierge. Blackout dates and restrictions apply

 

Additional pricing details: The complimentary greens fees offer at Playa Mujeres Golf Course is subject to availability and can be modified at any time. Blackout dates and restrictions apply, Golf club rental fees and transportation fees may apply. The free round of golf is applicable to adults 18 years or older. It is important to note that tee times, reservations, and transportation must be scheduled with the resort concierge at least 24-hours in advance. Tee times and transportation must be reserved with a credit card or cash deposit at the Front Desk. In case of cancellation or no-show, the credit card or deposit will be charged for the tee time and transportation cost. In order to not be penalized, tee times must be cancelled 24 hours in advance. The concierge will then issue guests a coupon, which will grant them access to the golf course. Tee times are subject to availability.

 

Dress Code:

Men: Collared shirts and mid-thigh (non-denim) length shorts.

Women: Appropriate golf attire, no bathing suits.

 

 

FACILITIES AND SERVICES

  • Explorer’s Club for Kids ages 3 – 12
  • Babysitting*
  • Four pools including the kids pool and the exclusive Altitude Club Infinity pool
  • Concierge services and 24-hour front desk
  • 24-hour room service
  • Complimentary Wi-Fi
  • Currency exchange
  • Business center
  • Punta Cancun Convention Center* nearby
  • Daily activities program
  • Fitness, dance and educational classes
  • Fitness center
  • Wedding gazebo
  • Car rentals*
  • Laundry and dry-cleaning services*
  • Medical Service*
  • First Aid
  • Private, romantic dinners*
  • Gift shop*
  • Sightseeing and excursions*
  • Wedding and event/meeting services*
  • Tours*
  • Parking
  • Elevators

 

* Additional costs apply

SPA

Reflect Spa

The Reflect Spa by Pevonia® offers:

  • Five treatment rooms for massages, facials and other spa services
  • Beauty salon with stations for manicures, pedicures, haircuts and styling for weddings and special occasions
  • Steam room

 

FITNESS CENTER

Open 24 hours

The fully equipped fitness center offers:

  • Free weights
  • Workout benches
  • Treadmills
  • Step machine
  • Ellipticals
  • Lower and upper body machines
  • Smith machine

 

UNLIMITED CONNECTIVITY

Free Wi-Fi and free international calling to the US, Canada and local landlines is available to guests through the Unlimited Connectivity app. This complimentary mobile and tablet app allows guests to stay connected to those they are with, as well as friends and family back home. Utilizing the app call feature, guests can make calls to the US, Canada and local landlines using the resort’s Wi-Fi connection, without incurring any cell phone roaming charges. Guest can also contact the resort staff directly to book spa appointments, housekeeping, order room service and more. The app is full of information about dining, resort activities, local attractions and more that will enhance your stay. The app is available in the Apple, Android and Windows app stores.


SMALL DOGS WELCOME*

Reflect Resorts & Spas now offers small dog friendly accommodations and other extras, in select room categories (with restricted access throughout the resort) so you don’t have to leave your four-legged friend behind.

Learn more: https://www.unlimitedvacationclub.com/Pages/SmallDogs

*Additional costs apply

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