Opening January 2020

Inspired by the surrounding Mayan jungle, the all-new Now Natura Riviera Cancun will offer a unique UnlimitedLuxury® experience. Facing the Caribbean Sea on a white sand beach, the 553-room resort is a short 10-mile drive from the Cancun International Airport. Enjoy the best of both worlds with modern design and luxury accommodations infused with elements of nature including a lazy river. Rest and relax at the Now Spa by Pevonia® - designed to look like the region's remarkable cenotes. Or play at the infinity pool complete with a waterslide.


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Unlimited-Luxury®

The Unlimited-Luxury® experience includes:

• 24-hour access to food and beverage options including kid-friendly menu options

• In-room mini-bar fully stocked with soft drinks, juice, bottled water & beer

• Buffet and à la carte restaurants without reservations required

• Bars and lounges serving international and domestic brand beverages

• Unlimited fruit juices, soft drinks and snacks

• Endless daily land and water activities for all ages

• Live music and local entertainment

• Explorer’s Club for Kids ages 3 to 12 with supervised activity programs daily

• No wristbands required

• All taxes and gratuities included Unlimited-Luxury® for reconnecting every generation.

Accommodations

Now Natura boasts 553 rooms and suites, designed to ensure our guests’ satisfaction and comfort. Connecting rooms are also available upon request and may incur additional charges.  All rooms are non-smoking.

All suites offer the following amenities

  • Air conditioning with individual climate control
  • 1 King-size bed or 2 double beds
  • Coffee/tea maker (coffee refreshed at check-in and upon request)
  • Complimentary toiletries
  • Smart Cable TV
  • Spacious bathroom with vanity and shower
  • Alarm clock radio with capability to connect several electronic devices
  • In-room safe
  • Iron and ironing board
  • Hairdryer
  • Private balcony or terrace
  • In-room mini-bar (refreshed daily)
  • Electronic laptop-size room safe
  • Electronic keys
  • Ceiling fan
  • Rollaway beds and cribs are available upon request
  • Complimentary Wi-Fi access in room and throughout the property
  • Daily maid service
  • Gaming consoles menu available upon request with extra charge

 

ROOM CATEGORY DESCRIPTIONS

Junior Suite Tropical view

In addition to the above amenities, the Junior Suite Tropical view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with shower and double vanities, private balcony with Tropical view. Rooms located in building 1, 5, 6 & 7.

 

Junior Suite Partial Ocean view

In addition to the above amenities, the Junior Suite Partial Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with shower and double vanities, private balcony with Partial Ocean view. Rooms located in building 6 & 7.

 

Junior Suite Ocean view

In addition to the above amenities, the Junior Suite Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with shower and double vanities, private balcony with Ocean view. Rooms located in building 4 & 5.

 

Junior Suite Corner Suite

In addition to the above amenities, the Junior Suite Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size, spacious living area with an additional large sofa, marble bathroom with shower and double vanities, private balcony with a Tropical view.

Rooms located in building 1.

 

Junior Suite Swim out room

In addition to the above amenities, the Junior Suite Swim Out rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with shower and double vanities, private terrace with direct access to one of the pools that flows in front of each patio with Pool view. Rooms located in building g 5th, 6th & 7th.

 

Preferred Club

All Preferred Club rooms offer the following additional amenities and services:

  • Personalized check-in and checkout with concierge service
  • Preferential status and amenities
  • Access to private Preferred Club Lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Pillow menu available upon request
  • Upgraded bath amenities
  • Upgraded mini-bar service (refreshed daily)
  • Complimentary business center in the Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Gaming consoles menu available upon request and subject to availability
  • Bathrobes and slippers
  • Daily maid and turn down service

 

Preferred Club Junior Partial Ocean view room

In addition to the above amenities, the Preferred Club Junior Suite Partial Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, living area, marble bathroom with shower and double vanities, private balcony with whirlpool and partial ocean view. Concierge service. Rooms located in building 7.

 

Preferred Club Junior Ocean view room

In addition to the above amenities, the Preferred Club Junior Suite Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with shower and double vanities, private balcony with with whirlpool and ocean view. Concierge service. Rooms located in building 7.

 

Preferred Club Corner Suite

In addition to the above amenities, the Preferred Club Corner Suite view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size, spacious living area with an additional large sofa, marble bathroom with shower and double vanities, private balcony with whirlpool and an ocean view.

Rooms located in building 1.

 

Preferred Club Junior Suite Swim out

In addition to the above amenities, the Preferred Club Junior Swim Out rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with shower and double vanities, private terrace with direct access to one of the pools that flows in front of each patio with Pool view. Rooms located in building 7.

 

Preferred Club Honeymoon Suite

In addition to the above amenities, the Preferred Club Honeymoon Suite rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, separate dining and living area with large sofa, marble bathroom, double sink with bathtub and separate shower, private furnished balcony with whirlpool and a beautiful ocean view, private Concierge service. Rooms located on building 2.

 

Preferred Club Master Suite

In addition to the above amenities, the Preferred Club Master Suite rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, separate dining and living area with large sofa, marble bathroom, double sink with bathtub and separate shower, private furnished balcony with whirlpool and a beautiful ocean view, private Concierge service. Rooms located on building 1& 7.

Preferred Club Paramount Suite Ocean View

Perfect for special occasions and celebrations, the Preferred Club Paramount Suite Ocean View offers an oversized terrace with a gorgeous ocean view, ideal for ceremonies, cocktail parties and private dinners for up to 40 guests. In addition to the above amenities, the Preferred Club Paramount Suite rooms boast modern design and luxury accommodations infused with elements of nature. The suite includes a master bedroom with a king size bed facing the beautiful Caribbean Sea and has direct access to a beautiful master bathroom with a rain shower, double vanities a water closet, full length mirror and vanity mirror, plus bathrobes and slippers. The bedroom also offers a powder room ideal for brides, grooms or anyone who needs to get ready for a special occasion. A living room adjacent to the bedroom includes a sofa bed, a flat screen satellite TV and a half-bath. The terrace includes a pantry that serves the festivities happening on the terrace. Private Concierge service is also included.

 

Preferred Club Governor Suite

In addition to the above amenities, the Preferred Club Governor Suite rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, separate dining and living area with large sofa, marble bathroom, double sink with bathtub and separate shower, private fully furnished terrace with direct access to a private pool with whirlpool and beach front views. This suite maybe connected with a Preferred Club Junior Suite Ocean view featuring two double beds. Private Concierge service. Rooms located on building 7.

 

 

Preferred Club Presidential Suite

In addition to the above amenities, the Preferred Club Presidential Suite room boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, dining room including table for eight, large living area with a full bar, marble bathroom, double sink with bathtub and separate shower, a spacious fully furnished terrace with direct access to a private pool with whirlpool and beach front views. This suite maybe connected with a Preferred Club Junior Suite Ocean view featuring two double beds. Private Concierge service. Rooms located on building 7 1st floor and 8th.

 

Also available upon request:

  • 5 ADA Room available in Junior Suite Ocean view category. Located in building 2, 4th floor.
  • Two suites can be connected to another Junior Suite Ocean view with two double
  • Special chairs adapted for water closet or shower.

Restaurants & Bars

RESTAURANTS

Now Natura offers a variety of international dining options including à la carte restaurants, a buffet, grill and a café.  Private dining is available for an additional cost in the wine cellar or at romantic spots at the resort. No reservations are ever required. 24-hour dining options allow guests to enjoy late night bites at the Coco Café. All restaurants openings rotate throughout the week and the number of restaurants open for each meal is dependent upon occupancy levels.

 

Carnival 

  • A buffet-style restaurant serving international specialty items and classics
  • Dress Code: Casual

 

Bluewater Grill 

  • Steakhouse
  • Dress Code: Casual-Elegance

 

Spice 

  • À la carte restaurant specializing in Pan-Asian cuisine with Teppanyaki tables.
  • Dress Code: Casual 
  • Teppanyaki tables under reservation with Concierge

 

Capers 

  • À la carte Authentic Italian food served in an elegant, friendly atmosphere with traditional Italian dishes and a pizza oven
  • Dress Code: Casual-Elegance

Mercure

  • Elegant French cuisine
  • For Adults only 
  • Dress Code: Formal

Tamarindo 

  • À la carte Mexican food served in a friendly atmosphere with traditional dishes
  • Dress Code: Casual elegance

 

Castaways 

  • À la carte seafood dining experience
  • Dress Code: Dinner-Casual elegance

 

Barefoot Grill 

  • Casual grilled favorites served poolside
  • Dress Code: None

 

Coco Café | Open 24-hours

  • Premium coffee and snacks in a casual and relaxed atmosphere at the shopping center
  • Dress Code: Casual

 

Sundaez 

  • Enjoy a delicious ice cream with a variety of flavors!

 

DRESS CODES

Casual –

  • Bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals.
  • Ladies must wear a bathing suit wrap or cover-up.
  • No sleeveless shirts for men.

 

Casual Elegance –

  • Sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts.
  • Long pants required for men.
  • No sleeveless shirts or flip-flops.

 

Formal–

  • Men must wear long pants, collared shirts and dress shoes.
  • Women must wear blouses, skirts, slacks or dresses, with dress shoes.

 

Gluten-Free and Vegetarian Options

Now Natura offers a variety of gluten-free and vegetarian plates at each of its restaurants. If you are allergic to gluten or any other ingredient, please notify the resort in advance as well as your Restaurant Manager. We will be glad to personalize your meals according to your requirements. 

 

BARS

Offering 6 bars and lounges, serving top-shelf brand domestic and international top-shelf spirits, ranging from swim-up to a nightly music lounge.

 

The Reef | 10 a.m. – 6 p.m.

  • Located at the pool area, enjoy a cocktail by the pool

 

Splash | 10 a.m. – 6 p.m.

  • Swim-up Bar

 

The Sandbar | 10 a.m. – 6 p.m.

  • Barefoot beach bar with magnificent views

 

Moments | 10 a.m.  – 1 a.m.

  • Lobby bar

 

Score | Sports Bar: 6 p.m. - 11 p.m.; Disco (adults-only): 11 p.m. – 1 a.m.

  • Sports bar during the day, disco with live music and dancing at night for adults only

 

Spotlight | 6 p.m.  – 11 p.m.

  • Theater bar

 

SIP, SAVOR & SEE DINING EXPERIENCE

As part of the privileges of Unlimited-Luxury®, we’re offering guests of Now Jade Riviera Cancun the chance to Sip, Savor & See participating sister properties in the region. Enjoy dinner and live entertainment at neighboring sister resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.

 

The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theater.

 

*Sip, Savor & See may be limited due to private events and resort buyouts


Points of Interest

Local Points of Interest:

  • Xcaret | 50 miles / 1 hour and 15 minutes

Learn about Mayan culture and enjoy family activities at this ecological/archeological theme park.

 

  • Xplor Park | 50 miles / 1 hour and 20 minutes

This adventure park is located in the Riviera Maya jungle and features zip lines, an underground river, an amphibious jeep, rafting and more.

 

  • Xenses Park | 51.1 miles / 1 hour and 7 mins 

Xenses is a park with more than 15 activities that will provide the visitor with a unique experience through a fantastic journey through air, land and water to revive your senses and awaken those you didn't know you had.

 

  • Xel-Ha | 70 miles / 1 hour and 50 minutes

Enjoy aquatic adventures in natural lagoons and caves while learning about ancient Mayan culture.

 

  • Tulum Mayan Ruins | 85 miles / 1 hour and 39 mins

These ruins located in the one of the most important cities during its time, are among the most popular sites to visit including ancient artifacts, pyramids, a beach and breathtaking views of Caribbean Sea from cliff-top.

 

  • Chichén Itzá | 130 miles / 2 hours and 20 minutes

One of the most impressive Mayan Ruins, named one of the new 7 wonders of the world.

 

  • Cobá | 115 miles / 2 hours and 40 minutes

The Mayan ruins of Cobá are located deep in the jungle, boasting the tallest pyramid in the Yucatan peninsula.

 

  • Marina Town Center Puerto Cancun Mall | 0.3 miles / 5 minutes

The nearby, new Marina Town Center Mall presents guests with over 120 stores, offering souvenirs, perfumes, fine jewelry, designer clothing, restaurants, cinemas and more! 

 

  • Local Restaurants and Bars | Nearby

Many famous nearby restaurants, offering nightly entertainment in Cancun’s Hotel Zone such CoCo Bongo, Señor Frogs, Jimmy Buffet’s Margaretville and Hard Rock Café!

 

  • Isla Mujeres | 9 miles / 50 minutes

This relaxing island, accessible by ferry, is a great place to visit as a day trip from Cancun.

 

  • Nichupte-Bojorquez Lagoon | 23 miles / 35 minutes

This lagoon offers world-class fly and spin tackle fishing.

 

  • Parque Nizuc Waterpark | 35 miles / 45 minutes

Home to the Parque Nizuc Waterpark (Ventura Park Amusement & Water Park) sure to provide a fun day trip for all ages.


Resort Map

Activities & Entertainment

INDOOR/OUTDOOR ACTIVITIES

  • Ping Pong
  • Board Games
  • Golf*

 

WATER SPORTS

  • Water aerobics
  • Non-motorized water sports
  • Introductory scuba lessons in the pool
  • Kayaks
  • Water volleyball
  • Hobie cat
  • Snorkeling
  • Scuba diving*

 

 

*Additional costs apply

 

The use of drones or artifacts that fly or float in or on the premises of AMResorts hotels is strictly forbidden, except for those that have written authorization from the General Management of the hotel.

 

EXPLORER’S CLUB FOR KIDS

Hours: 9 a.m. – 10 p.m.

Ages: 3 – 12

The Explorer’s Club for Kids, ages 3 to 12, features activities supervised by our Red Cross certified staff. The program is designed to entertain the little ones with different activities based on science, nature and exploration. At this fully supervised children's program, kids will enjoy the following:


  • Arts & Crafts
  • Playground
  • Indoor game room
  • Storytelling and music
  • Treasure hunts
  • Sandcastle contests
  • Board games and video games
  • Kids stage
  • Light snacks area for kids

 

CORE ZONE TEENS CLUB

Hours: 11 a.m. – 7 p.m.

Ages: 13 – 17 

We offer special activities for your teen’s ages 13 – 17 too! The Entertainment Center features daily activities and a vast array of sports and games for teenagers. Teens can meet each other and chill out, while enjoying a variety of board games, video games and activities:

  • Social events including disco mixers
  • Snack bar with non-alcoholic drinks and snacks
  • Video games: Xbox 360®, Wii® and Play Station®
  • Ping-pong
  • Billiard
  • Air Hockey
  • Football table
  • Adults are allowed when accompanying their children

 

BABYSITTING

Hours: 8 a.m. – 11 p.m.

Please contact concierge for details. Additional costs apply.

 

UNIQUE EXPERIENCES


  • Tequila tasting
  • Shopping
  • Cooking classes
  • Chef Table Gourmet Experience*
  • Cocktail lessons
  • Spanish Lessons

 

*Additional costs may apply

 


Facilities & Services

SPA BY PEVONIA®

Hours: 8 a.m. – 8 p.m.

Pamper yourself at our à la carte spa. Treatments include massages, facials, body scrubs, reflexology, manicures and pedicures, all available for a reasonable charge. Hair styling and make-up application for special events is available for adults, teens and kids.

 

Spa facilities include:

  • 13 treatment rooms for massages, facials and body treatments include:
    • Couples cabin
    • Four connecting cabins
  • Beauty salon
  • Bridal suite
  • Men and women’s separate locker rooms
  • Revive Juice bar
  • Hydrotherapy circuit
    • Sauna
    • Steam room
    • Therapeutic showers

 

Fitness Center

Hours: 6 a.m. – 8 p.m.

Our fully equipped, air-conditioned fitness center provides a full range of cardio-conditioning activity and exercise equipment including treadmills, elliptical machines and free weights.

 

 

FACILITIES & SERVICES

  • Four swimming pools: main pool, activities pool, children’s splash pool
  • Explorer’s Club for Kids
  • Core Zone Teens Club
  • Concierge service
  • Meeting facilities including three breakout rooms
  • Business center
  • Accessible rooms
  • Wedding gazebo
  • Wi-Fi
  • Logo Shop (gift shop with handicrafts, cigars, etc.)
  • Tour desk*
  • Laundry service*
  • Currency exchange*
  • On-site wedding, meeting and event coordinators*
  • Wedding and honeymoon packages*
  • Romantic dinners*
  • Gluten-free and vegetarian options

 

*Additional costs may apply.

**Laundry and dry-cleaning services available Monday – Saturday with a 24-hour return time.

 

 

UNLIMITED CONNECTIVITY

Free Wi-Fi and free international calling to the US, Canada and local landlines is available to guests through the Unlimited Connectivity app. This complimentary mobile and tablet app allows guests to stay connected to those they are with, as well as friends and family back home. Utilizing the app call feature, guests can make calls to the US, Canada and local landlines using the resort’s Wi-Fi connection, without incurring any cell phone roaming charges. Guest can also contact the resort staff directly to book spa appointments, housekeeping, order room service and more. The app is full of information about dining, resort activities, local attractions and more that will enhance your stay. The app is available in the Apple, Android and Windows app stores.




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