HOW WILL MY PAYMENT BE PROCESSED FOR EUROPEAN COLLECTION RESORTS?
The Europe resorts rates will be displayed in Euros and payments will be processed in Euros. Exchange rates will be determined by your bank.
IS PRICE MATCHING AVAILABLE FOR THE EUROPEAN COLLECTION RESORTS WITH MY MEMBERSHIP?
Please see the Price Matching section of FAQs for information and proper processing details. Price Match agencies are determined by contract and according to place of residence. Additional terms and conditions apply to this program.
CAN I USE REWARD OR PREMIER NIGHTS AT EUROPEAN COLLECTION RESORTS?
No, you can only use Unlimited Nights for European Collection resorts.
ARE THERE HOLIDAY RESTRICTIONS OR BLACKOUTS FOR EUROPEAN COLLECTION RESORTS?
Blackouts and holiday restrictions may apply and are subject to restrictions and specifications of the destination, including holidays (Holy week, Easter week, Christmas week and New year´s week) as well as festive weekends, as determined by the resort.
WILL THERE BE FLIGHTS AVAILABLE THROUGH UVC TO THE EUROPEAN COLLECTINO PROPERTIES?
At this time, there are no flights available or provided through the Unlimited Vacation Club for European Collection properties.
DO THE BRANDS KEEP THE SAME CONCEPT?
You can expect Zoëtry to offer serene unique boutique havens, adults-only Secrets being romance oriented, Dreams resorts catering to couples, and couples with children; however, the service levels and offerings in The European Collection properties will follow suit to the traditional European levels of service and experience.
The inclusions of Endless Privileges® will vary at Zoëtry Mallorca from the traditional inclusions and Unlimited-Luxury® is replaced with Unlimited Experience for Secrets and Dreams properties, which remains an all-inclusive experience varied by resort.
WHAT IS THE DIFFERENCE BETWEEN ALUA AND OTHER BRANDS?
Alua is a 4 star brand for families, couples and friends looking to enjoy the destination with affordable, comfortable and vibrant accommodations.
DO ALL MEMBERSHIP LEVELS HAVE ACCESS TO THE EUROPEAN COLLECTION?
Yes! All membership levels have access to The European Collection properties.
WHAT IS THE "CUSTOMER CLUB" LOYALTY PROGRAM? ARE THESE PERKS ALREADY INCLUDED FOR UVC MEMBERS? ARE THEY COMBINABLE OR WILL UVC MEMBERS AND CUSTOMER CLUB MEMBERS BE ENTITLED TO THE SAME BENEFITS?
The Customer Club loyalty program discounts cannot be applied in addition to the 25% member discount already provided. The Customer Club program is available only through the resort website and will have a higher rate than the UVC member discount. You will enjoy all other Customer Club loyalty program perks as a UVC member.
WHAT ARE THE SEASONAL DATES FOR EUROPEAN COLLECTION PROPERTIES?
Review the chart below to see the season by resort.
HOTEL
|
OPENING MONTH
|
CLOSING MONTH
|
Alua Atlantico Golf Resort
|
OPEN ALL YEAR
|
Alua Boccaccio
|
MARCH
|
OCTOBER
|
Alua Calas de Mallorca Resort
|
MAY
|
OCTOBER
|
Alua Golf Trinidad
|
FEBRUARY
|
OCTOBER
|
Alua Gran Camp de Mar
|
MARCH
|
OCTOBER
|
Alua Helios Bay
|
MAY
|
OCTOBER
|
Alua Illa de Menorca
|
MARCH
|
OCTOBER
|
Alua Las Rocas
|
APRIL
|
OCTOBER
|
Alua Leo
|
OPEN ALL YEAR
|
Alua Suites Fuerteventura
|
OPEN ALL YEAR
|
Alua Tenerife
|
OPEN ALL YEAR
|
AluaSoul Alcudia Bay
|
APRIL
|
OCTOBER
|
AluaSoul Carolina
|
MARCH
|
OCTOBER
|
AluaSoul Costa Málaga
|
OPEN ALL YEAR
|
AluaSoul Ibiza
|
APRIL
|
OCTOBER
|
AluaSoul Mallorca Resort
|
APRIL
|
OCTOBER
|
AluaSoul Menorca
|
APRIL
|
OCTOBER
|
AluaSoul Orotava Valley
|
OPEN ALL YEAR
|
AluaSoul Palma
|
OPEN ALL YEAR
|
AluaSoul Zakynthos
|
MAY
|
NOVEMBER
|
AluaSun Cala Antena
|
MAY
|
OCTOBER
|
AluaSun Continental Park
|
MARCH
|
OCTOBER
|
AluaSun Costa Park
|
FEBRUARY
|
OCTOBER
|
AluaSun Doblemar
|
MARCH
|
DECEMBER
|
AluaSun Far Menorca
|
JUNE
|
OCTOBER
|
AluaSun Helios Beach
|
MAY
|
OCTOBER
|
AluaSun Lago Park
|
MAY
|
OCTOBER
|
AluaSun Lago Rojo
|
OPEN ALL YEAR
|
AluaSun Marbella Park
|
MARCH
|
OCTOBER
|
AluaSun Mediterraneo
|
MAY
|
OCTOBER
|
AluaSun Torrenova
|
MARCH
|
OCTOBER
|
AluaVillage Fuerteventura
|
OPEN ALL YEAR
|
Apartamentos Oasis Park
|
MAY
|
SEPTEMBER
|
Dreams Calvia
|
APRIL
|
OCTOBER
|
Dreams Corfu Resort & Spa
|
MAY
|
NOVEMBER
|
Dreams Jardín Tropical
|
OPEN ALL YEAR
|
Dreams Lanzarote Playa Dorada
|
OPEN ALL YEAR
|
Dreams Sunny Beach
|
APRIL
|
OCTOBER
|
Hotel Linda
|
FEBRUARY
|
OCTOBER
|
Hotel Oberoy
|
APRIL
|
OCTOBER
|
Hotel Parque San Antonio
|
OPEN ALL YEAR
|
Secrets Bahía Real Resort & Spa
|
OPEN ALL YEAR
|
Secrets Lanzarote Resort&Spa
|
OPEN ALL YEAR
|
Secrets Mallorca Villamil Resort & Spa
|
MARCH
|
NOVEMBER
|
Secrets Sunny Beach
|
APRIL
|
OCTOBER
|
Zoëtry Mallorca
|
APRIL
|
OCTOBER
|